Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tykia Twyman

Exeter. PA

Summary

Dynamic Behavioral Health Assistant with proven expertise in behavioral assessment and family engagement, honed at Maxim Healthcare and other notable institutions. Excelled in creating personalized care plans, enhancing patient satisfaction, and fostering therapeutic relationships. Skilled in community resources navigation, with a compassionate approach to patient support and a track record of improving treatment outcomes.

Experienced with patient assessments, therapy support, and crisis intervention. Utilizes therapeutic communication techniques to build trust and rapport with clients. Strong understanding of mental health protocols and collaborative care approaches.

Compassionate individual committed to enhancing patient experiences through effective collaboration and detailed planning of personalized care. Skilled at staying calm and productive in emergency situations.

Overview

7
7
years of professional experience

Work History

Behavioral Health Assistant

Maxim Healthcare
04.2016 - 11.2018
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Developed individualized treatment plans for patients in collaboration with mental health professionals.
  • Assisted with medication administration and counting and pouring medications.

Behavioral Health Assistant

BAYADA
08.2015 - 10.2017
  • Creating personalized learning strategies and maintaining a positive learning environment for children with special needs and behavioral issues.
  • Enhanced patient satisfaction with personalized care plans tailored to individual needs and preferences.
  • Developed strong rapport with patients through active listening skills and genuine empathy for their struggles, establishing trust necessary for successful therapeutic relationships.
  • Supported child development milestones by implementing age-appropriate learning activities.
  • Assisted in special needs based upon the need of the patient. Helping toileting, assisting transitions, homework, school projects and chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Reassured children when upset providing emotional support and stability.
  • Monitored children's play activities to verify safety.
  • Taught children basic life skills, manners and personal hygiene.

Teller

Cross Valley Federal Credit Union
06.2014 - 10.2015
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

CNA

Little Flower Manor
01.2013 - 12.2014
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Teller

P&G Federal Credit Union
03.2012 - 05.2013
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Education

CNA - Nursing Practice

Luzerne County Community College
Nanticoke, PA
01-2012

Skills

  • Family engagement
  • Behavioral assessment
  • Community resources navigation
  • Substance abuse treatment

Timeline

Behavioral Health Assistant

Maxim Healthcare
04.2016 - 11.2018

Behavioral Health Assistant

BAYADA
08.2015 - 10.2017

Teller

Cross Valley Federal Credit Union
06.2014 - 10.2015

CNA

Little Flower Manor
01.2013 - 12.2014

Teller

P&G Federal Credit Union
03.2012 - 05.2013

CNA - Nursing Practice

Luzerne County Community College

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