Tykira Campbell
Manchester,Ga
Summary
Obtain a customer service position within a company with the opportunity to focus on leadership, communication and customer relations skills.
Overview
5
5
years of professional experience
Work History
Stower
Amazon Fulfillment Center
Moreland, Ga
02.2020 - 12.2021
- Stow items in bins, pick items.
Checker
Dollar General
Newnan, Ga
10.2022 - 07.2023
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Assisted with unloading customer carts onto conveyor belt.
- Check freight in and out
Intake Representative
Cigna
Remote
08.2023 - Current
- Reviewed patient records for accuracy and completeness.
- Enhanced customer satisfaction by efficiently processing intake forms and accurately entering data into the system.
- Streamlined communication between departments through diligent documentation of client information and needs.
- Maintained strict confidentiality of client information, adhering to HIPAA regulations and company policies at all times.
Education
Diploma -
Manchester High School
Manchester, GA05.2019
Skills
- Basic computer knowledge
- Dependability
- Teamwork and collaboration
- Skilled in MS Office
- Program Leadership
- Problem Solving
- Time-management
- Efficient/Flexible
- Production Knowledge
- Communication
- Excel
- Excellent track record of resolving issues
- Increasing customer satisfaction
- Driving overall operational improvements
- Warehouse
Timeline
Intake Representative
Cigna
08.2023 - Current
Checker
Dollar General
10.2022 - 07.2023
Stower
Amazon Fulfillment Center
02.2020 - 12.2021
Diploma -
Manchester High School