Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tykirra Pearson

Mobile

Summary

Dynamic and dedicated professional with experience at a leading fast food chain, excelling in customer service and efficient food handling. Proven ability to enhance customer satisfaction and maintain high hygiene standards. Skilled in cash handling and fostering a positive environment, consistently contributing to team success and operational efficiency.

Overview

5
5
years of professional experience

Work History

Fast Food Worker

05.2022 - 09.2025
  • Prepared and served food items in accordance with safety and hygiene standards.
  • Operated kitchen equipment efficiently to ensure timely meal production.
  • Maintained cleanliness of workstations, utensils, and dining areas.
  • Assisted in inventory management, ensuring stock levels met operational needs.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Processed customer transactions efficiently using point-of-sale systems.

EVS Housekeeper

01.2023 - 08.2025
  • Maintained cleanliness and sanitation standards in patient care areas, ensuring compliance with health regulations.
  • Operated cleaning equipment efficiently, including floor scrubbers and disinfectant foggers, to enhance facility hygiene.
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
  • Inspected rooms for damage or maintenance needs, reporting issues promptly to management for resolution.
  • Trained new staff on cleaning procedures, safety protocols, and use of equipment to promote consistency in service quality.

Patient Care Technician

03.2022 - 08.2025
  • Monitored patient vital signs and reported changes to nursing staff.
  • Assisted with daily living activities, ensuring patient comfort and safety.
  • Documented patient care activities accurately in electronic health records.
  • Collaborated with healthcare team to develop personalized care plans.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Mental Health Worker

07.2021 - 05.2025
  • Developed individualized care plans to address client mental health needs.
  • Facilitated communication between clients, families, and treatment teams to ensure comprehensive support.
  • Conducted regular assessments to monitor client progress and adjust interventions accordingly.
  • Led therapeutic group sessions focusing on coping strategies and emotional regulation techniques.
  • Fostered safe and supportive living environment, conducting regular safety checks and updates.

Customer Service Representative

03.2021 - 02.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls while maintaining quality service standards.
  • Enhanced customer satisfaction by resolving inquiries and issues promptly.
  • Upsold products effectively, contributing to overall sales growth.
  • Oversaw daily operations, ensuring adherence to company policies and procedures.
  • Developed and implemented process improvements to enhance operational efficiency.
  • Mentored team members, promoting skill development and collaboration.

Education

High School Diploma -

Mattie T Blount
Mobile
03-2017

Skills

  • Customer service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient service worker
  • Patience and empathy
  • Money handling
  • Safe food handling
  • Engaging personality
  • Organized multi-tasker
  • Listening and comprehension
  • Cash handling proficiency
  • Personal hygiene maintenance
  • Organization and planning

Languages

English

Timeline

EVS Housekeeper

01.2023 - 08.2025

Fast Food Worker

05.2022 - 09.2025

Patient Care Technician

03.2022 - 08.2025

Mental Health Worker

07.2021 - 05.2025

Customer Service Representative

03.2021 - 02.2024

High School Diploma -

Mattie T Blount