Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Tykyiah Sanders

Birmingham,AL

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Circle K
Birmingham, AL, US
05.2024 - Current
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Built rapport with customers through active listening, empathy, and personalized interactions
  • Provided exceptional customer service by greeting and assisting customers with their purchases
  • Efficiently processed cash, credit card, and mobile payments for customer transactions
  • Maintained accurate cash drawer balance by reconciling sales receipts and performing regular audits
  • Assisted with inventory management by monitoring stock levels and notifying management of low inventory items
  • Performed price checks and ensured accurate pricing of products on shelves
  • Promoted store loyalty programs, encouraging customers to sign up for rewards cards or memberships
  • Handled large volumes of cash transactions accurately while maintaining a high level of attention to detail
  • Demonstrated strong knowledge of product offerings, providing recommendations based on customer needs and preferences
  • Trained new cashiers on proper procedures for handling transactions, resolving issues, and delivering excellent customer service

Manager in Training (MIT)

Hibbett
Fairfield, AL, US
01.2023 - 05.2024
  • Completed comprehensive training program in all aspects of management, including sales, operations, and customer service
  • Supported store managers in overseeing daily operations, including inventory management, staff scheduling, and customer service.
  • Developed strong leadership skills by overseeing a team of XX employees during peak business hours
  • Trained new employees on company policies, procedures, and product knowledge to ensure consistent quality service
  • Analyzed sales data to identify trends and opportunities for improvement; implemented targeted marketing campaigns based on findings
  • Managed cash handling procedures accurately and efficiently while maintaining a high level of security measures
  • Provided exceptional customer service by resolving escalated issues promptly and effectively
  • Conducted performance evaluations for team members to provide feedback on strengths and areas for improvement

Housekeeper

UAB
Birmingham, AL
01.2021 - 02.2023

Performed meticulous cleaning and sanitization of discharge rooms to enhance patient safety and comfort.

Housekeeper

UAB
Birmingham, AL
01.2021 - 02.2023

Performed meticulous cleaning and sanitization of discharge rooms to enhance patient safety and comfort.

Produce Associate

Walmart
Birmingham, AL, US
06.2019 - 05.2022
  • Executed breakdown of truck stock items to optimize inventory display and accessibility.

Nursing Assistant

Birmingham Nursing and Rehab Center East
Birmingham, AL, US
11.2017 - 08.2019
  • Provided essential support in feeding and bathing patients to promote health and hygiene.

Crew Trainer/Cashier

McDonald's
Birmingham, AL, US
08.2016 - 11.2017
  • Oversaw training programs for new crew members while managing front cash register activities to enhance customer service.

Education

High school or equivalent - Diploma

Fairfield High Preparatory School

Skills

  • Directed food safety initiatives to uphold health standards across operations Led team management efforts to enhance productivity and morale Oversaw first aid training and response protocols Managed restaurant operations and delivery logistics to optimize service Supervised packaging processes and cash handling procedures Coordinated caregiving services and manufacturing workflows Implemented cleaning and sanitation protocols to ensure compliance Administered commercial driving operations with a focus on safety Cultivated customer service excellence in retail settings Managed cash register operations and financial transactions Directed home care services and inventory management Supervised sales associates with a focus on produce and merchandising Enhanced communication skills through effective team collaboration Monitored vital signs and health metrics in caregiving roles Resolved conflicts through strategic management techniques Championed continuous improvement in stocking and logistics Provided leadership in commercial cleaning and security operations Managed shipping and receiving processes in warehouse environments Oversaw childcare services to ensure safety and well-being

Certification

  • Driver's License
  • CPR Certification

Personal Information

  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Timeline

Customer Service Representative

Circle K
05.2024 - Current

Manager in Training (MIT)

Hibbett
01.2023 - 05.2024

Housekeeper

UAB
01.2021 - 02.2023

Housekeeper

UAB
01.2021 - 02.2023

Produce Associate

Walmart
06.2019 - 05.2022

Nursing Assistant

Birmingham Nursing and Rehab Center East
11.2017 - 08.2019

Crew Trainer/Cashier

McDonald's
08.2016 - 11.2017

High school or equivalent - Diploma

Fairfield High Preparatory School
Tykyiah Sanders