Tyla Gray
Visalia,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Receptionist Intern
A. Flores Consulting LLC
09.2023 - Current
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.
- Facilitated smooth communication between clients and staff through timely message delivery and accurate appointment scheduling.
- Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
- Supported company growth by welcoming new clients, providing essential information about services, and guiding them through intake processes.
Quality Control Inspector
Del Monte Foods
07.2012 - 11.2016
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
Cocktail Waitress
Elephant Bar Restaurant
01.2006 - 08.2012
- Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
- Enhanced guest experience with thorough knowledge of cocktail ingredients, preparation methods, and presentation.
- Maintained a clean and organized bar area for efficient drink preparation and superior guest experience.
- Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Developed rapport with regular customers, fostering a welcoming environment and encouraging repeat business.
Sales Associate
Macys Department Store
05.2003 - 12.2006
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06.1996
Skills
- Active listening
- Microsoft Office proficiency
- Supply inventory management
- Calendar management
- Team collaboration
- Telephone etiquette
- Visitor assistance
- Office equipment operation
- Project support
- Mail handling
- Customer service orientation
- File organization
- Interpersonal skills
- Reception area maintenance
- Excellent communication
- Time management
- Professional demeanor
- Scheduling appointments
- Attention to detail
- Data Entry
Certification
Certificate for Real Estate and Casualty Insurance.
Languages
English
Spanish
Full Professional
References
References available upon request.
Timeline
Receptionist Intern
A. Flores Consulting LLC
09.2023 - Current
Quality Control Inspector
Del Monte Foods
07.2012 - 11.2016
Cocktail Waitress
Elephant Bar Restaurant
01.2006 - 08.2012
Sales Associate
Macys Department Store
05.2003 - 12.2006
High School Diploma -
Oxnard High School
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