Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tylah Lampley

Homewood,IL

Overview

5
5
years of professional experience

Work History

Process Guidance

Amazon Fulfillment Center
Monee, IL
10.2020 - 01.2024
  • Collaborated with our managers and process assistants to develop strategies and ideas to make sure our department ran smooth every shift
  • Monitored work being pushed through the walls, monitored the amount of buffers are department were receiving, monitoring tray count on the sorter, tracking associates rates throughout each period and balancing walls between sorters and packers
  • Managed over 100 associates, helped them with any barriers they were having at their stations by finding immediate solutions
  • Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
  • Organized workflow and shift coverage to meet expected business demands.
  • Assigned tasks and work stations to associates to maximize our rates .
  • Prioritized and organized tasks to efficiently accomplish service goals.

Event Security Guard

Safety Service Systems Inc.
Chicago, IL
07.2022 - 11.2022
  • Patrolled the area around the venue to detect any suspicious activity or persons before, during, and after events.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Managed traffic flow inside the facility during high attendance periods.
  • Greeted guests upon arrival
  • Effective communication between supervisors and employees
  • Provided excellent customer service to all of the fans that had an questions or concerns

Front of the House Team Member

Panda Express
Homewood, IL
06.2020 - 10.2020
  • Greeted customers promptly and responded to questions.
  • Processed efficient and accurate cash, debit and credit card payments
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Maintained orderly appearance of checkout area; restocked supplies as needed and kept the area organized
  • Performed other duties as assigned by management.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Maintained knowledge of current menu items and prices
  • Prepared food items according to company standards for quality and presentation.

Parking Lot Security

Hollywood Casino Amphitheatre
Tinley Park, IL
07.2019 - 10.2019
  • Monitored the flow of traffic in the parking lot.
  • Greeted customers and answered any questions they had about the parking lot.
  • Monitored parking area for safety, security and general customer concerns.
  • Enforced rules and regulations regarding parking lot usage.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Helped control fans in the concert venue if extra help was needed

Education

Bachelor of Arts - Disability Human Development

University of Illinois At Chicago
Chicago, IL
08-2020

High School Diploma -

Homewood Flossmoor
Flossmoor, IL
05-2016

Skills

  • Active listening skills
  • Communication skills
  • Customer service
  • Problem solving
  • Organization and Time management
  • Teamwork and Collaboration
  • Attention to Detail

Accomplishments

  • Deans list in Spring 2020 term with a 3.76 GPA.

Timeline

Event Security Guard

Safety Service Systems Inc.
07.2022 - 11.2022

Process Guidance

Amazon Fulfillment Center
10.2020 - 01.2024

Front of the House Team Member

Panda Express
06.2020 - 10.2020

Parking Lot Security

Hollywood Casino Amphitheatre
07.2019 - 10.2019

Bachelor of Arts - Disability Human Development

University of Illinois At Chicago

High School Diploma -

Homewood Flossmoor

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Tylah Lampley