Tylar Miller
Wewahitchka,FL
Summary
Proven track record in enhancing dining experiences at El Jalisco, leveraging strong customer service and effective multitasking skills. Increased overall satisfaction through efficient reservation management and proactive service, demonstrating exceptional detail orientation and empathy. Expert in fostering positive guest relations, significantly boosting loyalty and streamlining operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostest
El Jalisco
04.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Sandwich Artist
Subway
04.2023 - 04.2024
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
High School Diploma -
Port St. Joe High School
Port Saint Joe, FL05.2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
Certification
Phlebotomy Certificate
Timeline
Hostest
El Jalisco
04.2024 - Current
Sandwich Artist
Subway
04.2023 - 04.2024
High School Diploma -
Port St. Joe High School
Phlebotomy Certificate
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