Tylaysia Singleton
Staten Island
Summary
Offering strong foundation in compassionate care and readiness to learn and grow in this field. Brings understanding of importance of individualized support and ability to quickly acquire new skills essential for role. Ready to use and develop communication and problem-solving abilities in Client Care Coordinator/ Direct Service Professional role. I've also been successful in supervisory roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Delta - T
46 Dresden Place, SI, NY 10301
09.2025 - Current
- Provided individualized support to clients with developmental disabilities, enhancing daily living skills and promoting independence.
- Collaborated with multidisciplinary teams to develop and implement personalized care plans tailored to client needs.
- Monitored client behavior and progress, documenting observations to inform adjustments in care strategies.
- Facilitated engaging social activities that fostered community integration and improved interpersonal skills among clients.
- Developed rapport with clients through consistent communication, building trust and encouraging positive relationships.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Sr. House Manager/Supervisor
ICL INSTITUTE for COMMUNITY LIVING - LIC, NY
LIC, NY
10.2023 - Current
- Communicate with other staff to resolve problems with individual residents.
- Observe residents to detect and report unusual behavior.
- Supervise, train, and evaluate residential staff.
- Provide emergency first aid and summon medical assistance when necessary.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Train workers in proper operational procedures and functions and explain company policies.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Recruit and hire staff members.
- Resolve residents’ complaints regarding worker performance or services rendered.
House Manager
ICL INSTITUTE for COMMUNITY LIVING - LIC, NY
LIC, NY
10.2022 - 10.2023
- Solve problems effectively.
- Service staff, support and security staff, oversees activities of the residents and monitors physical plant.
- Prepare accurate and timely documentation, reports and other written material as assigned.
- Complete written forms and reports in an accurate and timely manner.
- Work with residents, families and staff in a caring and respectful manner, and with due.
- Develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity.
Education
Graduated -
Science Skills High School
Brooklyn, NY06-2011
Skills
- Great Customer Service
- Team Building
- Leadership and Verbal Skills
- Client support
- Compassionate caregiving
- Housekeeping tasks
Certification
First Aid/CPR/AED Certified August 2024
Timeline
Direct Support Professional
Delta - T
09.2025 - Current
Sr. House Manager/Supervisor
ICL INSTITUTE for COMMUNITY LIVING - LIC, NY
10.2023 - Current
House Manager
ICL INSTITUTE for COMMUNITY LIVING - LIC, NY
10.2022 - 10.2023
Graduated -
Science Skills High School