Adaptable professional with expertise in chart review, charge capture, and Epic documentation. Recognized for attention to detail, problem-solving, and protection of sensitive information, with a track record of meeting daily goals and supporting efficient billing operations.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Charge Capture Rep Assoc
Optum
Eden Prairie, Minnesota
10.2014 - Current
Achieved daily performance goals set by management team.
Adhered to Optum policies to ensure protection of sensitive member information.
Engaged in training sessions to improve job skills and job performance. to strengthen overall job performance.
Review patient charts and transfer pertinent information to the billing department for claim processing.
Message physicians when further information is needed to complete the charges needed for billing purposes.
Health Unit Coordinator
Allina Health Mercy Hospital
Coon Rapids, Minnesota
09.2007 - 10.2014
Maintained accurate patient charts and unit records in electronic health record systems to ensure compliance and accessibility.
Organized patient records, charts, and supporting documents systematically to streamline retrieval and support efficient care.
Supported nursing workflow through clerical and communication tasks.
Routed calls and messages between nurses, providers, and families.
Responded promptly to patient call lights and coordinated follow-through.
Assisted nursing staff with administrative tasks.
Prepared new patient files and entered demographic data into computer system.
Kept nursing station and patient areas clean and organized for a safe environment.
Responded to emergency situations by following hospital protocols and assisting medical staff.
Education
High School Diploma -
Osseo High School
Osseo, MN
05-1984
Skills
Charge capture
Patient chart review
Epic charting
Data entry proficiency
Medical terminology
Analytical skills
Problem-solving skills
Attention to detail
Time management
Certification
Administrative Medical Specialist with Medical Billing and Coding