Stacy Chance
Pfafftown ,NC
Summary
Results-driven Charge Capture Analyst with expertise in medical coding and analytical problem-solving at Wake Forest Baptist Health. Proven track record in enhancing billing compliance and resolving complex discrepancies, leading to improved revenue integrity. Skilled in root-cause analysis and process improvements, ensuring accurate charge capture and efficient workflows.
Overview
22
22
years of professional experience
Work History
Charge Capture Analyst I
Atrium Health Wake Forest Baptist
Winston-Salem, NC
03.2024 - Current
- Evaluated medical records for accurate code assignment based on ICD-10 guidelines.
- Reviewed and analyzed patient accounts to identify discrepancies between charges billed and services provided.
- Reconciled codes against services rendered.
- Resolved complex coding issues by researching medical records and consulting with departments as needed.
- Analyzed patient charts and records to extract relevant coding information.
Revenue Integrity Specialist
Wake Forest Baptist Health
Winston-Salem, NC
09.2018 - 03.2024
- Ensured charges were accurately recorded in the Epic system.
- Resolved any errors or issues with billing codes, modifiers, or other related information prior to claim submission.
- Provide support and guidance to departments to maintain a collaborative work environment and efficient charging practices.
- Collaborated with an outside vendor to review and post missed charges for maximum reimbursement.
Denial Specialist
Wake Forest Baptist Health
Winston-Salem, NC
08.2015 - 09.2018
- Worked closely with clinical staff to obtain necessary documentation to support appeal submissions.
- Reviewed and evaluated claims to determine if they meet the insurance criteria for reimbursement.
- Conducted detailed research on complex denial cases to determine the root cause and appropriate appeal strategy.
- Reviewed and analyzed denied claims to determine reasons for denial and identified corrective actions.
- Monitored trends in claim denials to identify opportunities for process improvement and training.
Billing/ Follow Claims Specialist
Wake Forest Baptist Health
Winston-Salem, NC
12.2013 - 08.2015
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Reconciled codes against services rendered.
- Monitored status of pending claims on a daily basis and followed up as needed.
Assistant Office Manager/ Team Leader
AeroCare Home Medical
Winston-Salem, NC
01.2004 - 03.2015
Education
CPC
AAPC
Remote Some College (No Degree) - Health Care Management
Forsyth Technical Community College
Winston-Salem, NCSkills
- Analytical problem solving
- Process enhancement
- Process improvements
- Root-cause analysis
- Complex Problem-solving
- Workflow Analysis
- Charge capture
- Billing compliance
- Documentation review
- Medical coding
References
References available upon request.
Timeline
Charge Capture Analyst I
Atrium Health Wake Forest Baptist
03.2024 - Current
Revenue Integrity Specialist
Wake Forest Baptist Health
09.2018 - 03.2024
Denial Specialist
Wake Forest Baptist Health
08.2015 - 09.2018
Billing/ Follow Claims Specialist
Wake Forest Baptist Health
12.2013 - 08.2015
Assistant Office Manager/ Team Leader
AeroCare Home Medical
01.2004 - 03.2015
CPC
AAPC
Some College (No Degree) - Health Care Management
Forsyth Technical Community College
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