Tyler Bass, PGA
Clayton,NC
Summary
Dynamic and results-oriented Head Golf Professional with over five years of experience in golf operations management, player development, and customer service excellence. Adept at overseeing all facets of a golf facility, including tournament organization, staff leadership, and instructional programs. Proven track record of driving revenue growth, enhancing member and guest satisfaction, and maintaining course integrity. Skilled communicator and mentor who fosters a collaborative team environment to achieve organizational goals. Passionate about promoting the game of golf and delivering unparalleled experiences to players of all skill levels.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tournament Director
Triangle Seniors Golf Tour
02.2024 - Current
- Coordinated and executed 31 golf tournaments for membership of 209 players on tour.
- Traveled to various golf clubs to represent tour and monitor tournament operations.
- Oversaw course selection and negotiation processes for optimal event locations and cost savings.
- Projected approximately $60,000 in net profits.
Head Golf Professional
Riverwood Golf Club
08.2022 - Current
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Improved golf course operations by implementing efficient scheduling and staff management techniques staying 7% under budget.
- Provided professional development opportunities for staff, enhancing their skills and knowledge within golf industry.
- Through programming and marketing, saw increase in rounds from 48,000 in 2022 to 56,000 in 2023.
- Ensured excellent customer service to over 5163 members apart of Fred Smith Company Sports Clubs.
- Promoted welcoming environment to attract 60 new full golf members in 2023, resulting in steady club growth.
- Coordinated year round member league tailored towards varying age groups within our membership base contributing 5,000 to our total rounds.
- Boosted pro shop sales with strategic inventory management and strong supplier relationships. Increased merchandise sales by 15%.
- Managed budgets effectively, optimizing resource allocation to minimize costs without sacrificing quality or member satisfaction resulting in revenue 15% over budget.
- Cultivated strong relationships within local community, fostering goodwill and raising awareness about club's offerings.
- Developed and managed 30 successful golf tournaments, ensuring positive atmosphere for participants.
- Partnered across departments to run smooth, professional events and activities.
- Acted as host facility for associations and tournaments such as Triangle LPGA, Hurricane Junior Golf Tour, Carolinas Golf Association, Triangle Seniors Golf Tour, and Golf Week Am Tour.
- Instructed approximately 150 individual golf lessons per year.
- Contributed time and resources to Operation 36 program, PGA Jr. League, and PGA Hope.
Assistant Golf Professional
The Country Club At Wakefield Plantation
08.2020 - 08.2022
- Enhanced player performance by providing tailored golf instruction and coaching based upon Operation 36 curriculum to improve junior program of 30 juniors to 65 during employment.
- Streamlined operations for improved customer experience through efficient scheduling and coordination of tee times.
- Boosted membership retention with exceptional customer service and personalized attention to individual needs.
- Managed pro shop inventory of $100,000, ensuring optimal product selection and availability for customers resulting in approximately $500,000 in merchandise sales.
- Coordinated 15 successful golf outings per year, creating memorable experiences for participants and generating approximately $100,000 in revenue for club.
- Spearheaded ladies programs such as 9 & Wine, Couples Golf, and Ladies Member-Guest to improve club's Women's Golf Association membership by 20%.
- Assisted PGA Tour as member of staff of host facility during Rex Hospital Open and executed Rex Hospital Open Pro-Am.
First Assistant Golf Professional
Wildwood Green Golf Club
08.2019 - 08.2020
- Coordinated 20 successful golf outings per year, creating memorable experiences for participants and generating $100,000 in revenue for club.
- Developed strong relationships with vendors, securing high-quality products at competitive prices for pro shop merchandise with quarterly budget of $30,000.
- Implemented lesson plans tailored to individual skill levels, accelerating progress for beginning golfers and refining advanced techniques for experienced players under Dan Alton Golf Instruction.
- Maintained accurate records of lessons, tournaments, events, memberships, payments received, invoices issued as well as other relevant data pertaining to daily operations.
- Implemented marketing initiatives that successfully increased awareness about course offerings within local community contributing in membership increasing by 25% during employment.
- Partnered with NC State yearly as host facility and instructor for Wolf Pack Junior Golf Camp, consisting of approximately 75 junior golfers.
Education
Bachelor of Science - Professional Golf Management
Methodist University
Fayetteville, NC12.2019
Skills
- Team Building and Leadership
- Staff Training and Development
- Golf instruction expertise
- Budgeting and financial planning
- Merchandising and Inventory Control
- Tournament Operations Management
- Networking and relationship building
- Membership Engagement Strategies
Certification
- PGA Member, Class-A
- Callaway Staffer
References
Adam McLaughlin, PGA
Director of Golf, Raleigh Country Club
(336) 402-7889 | adamwmclaughlin@yahoo.com
Ryan Vance, PGA
Director of Golf, Treyburn Country Club
(610) 220-1521 | rvance@treyburncc.com
Daniel Alton
Head Teaching Professional, Metrics Indoor Golf
(919) 805-0007 | danaltongolf@gmail.com
Timeline
Tournament Director
Triangle Seniors Golf Tour
02.2024 - Current
Head Golf Professional
Riverwood Golf Club
08.2022 - Current
Assistant Golf Professional
The Country Club At Wakefield Plantation
08.2020 - 08.2022
First Assistant Golf Professional
Wildwood Green Golf Club
08.2019 - 08.2020
Bachelor of Science - Professional Golf Management
Methodist University
Similar Profiles
Andrew LaneAndrew Lane
Tournament Operations Intern at Hurricane Junior Golf TourTournament Operations Intern at Hurricane Junior Golf Tour
Stella NgStella Ng
Head of Partnerships & VIP Hospitality at DP World Tour, Laguna National Golf ResortHead of Partnerships & VIP Hospitality at DP World Tour, Laguna National Golf Resort
Brett MahoodBrett Mahood
Hospitality Intern at Hurricane Junior Golf TourHospitality Intern at Hurricane Junior Golf Tour
Lea JohnsonLea Johnson
Assistant Property Manager at Mid-America Apartments Co.Assistant Property Manager at Mid-America Apartments Co.
Zoraida RoqueZoraida Roque
Patient Care Coordinator at JAG-ONE Physical TherapyPatient Care Coordinator at JAG-ONE Physical Therapy