Kimmi Baumhardt
Monticello,MN
Summary
Dedicated manager with more than 30 years of experience in retail operations and team leadership. Well-versed in directing personnel in creating effective merchandising projects and using marketing strategies to achieve and exceed store profit goals. Managed and trained team members to achieve results by utilizing best practices and exceptional client service.
Overview
38
38
years of professional experience
Work History
Consumer Banker 1
Bremer Bank
Princeton , MN
06.2022 - Current
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Prepared official checks for customer and internal bank needs.
- Verified amounts and integrity of every check or funds transfer.
- Performed special services for customers, ordering bank cards and checks.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Identified transaction errors when debits and credits did not balance.
- Transmitted orders to supply cash to meet daily needs.
General Manager
Holiday Station Stores
Rogers, MN
07.2019 - 08.2022
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Developed service and sales strategies to improve retention and revenue.
- Trained employees on duties, policies and procedures.
- Guided management and supervisory staff to promote smooth operations.
- Supervised employees through planning, assignments and direction.
- Recruited, interviewed and hired qualified staff for open positions.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Led employee evaluations with constructive feedback to boost performance.
- Created schedules and monitored payroll to remain within budget.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Trained employees on company procedures and worksite safety.
- Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
Store Manager
Ecco
Albertville, MN
04.2013 - 03.2019
- Managed all aspects of store operations, organization, maintenance, and purchasing functions
- Reported to the district manager regarding all store and staff concerns
- Ensured compliance with corporate policies and procedures
- Served as primary display builder when executing merchandizing in the store each week
- Oversaw employee scheduling and payroll processing to guide operations
- Balanced cash drawers and prepared daily bank deposits
- Responded to customer concerns with friendly and knowledgeable service
- Preformed annual performance evaluations and inventory audits
- Tracked KPI’S daily and processed month end paperwork.
Store Manager
Nine West
Albertville, MN
01.2010 - 04.2013
- Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain performance
- Reported to the district manager regarding all store and staff concerns
- Managed all aspects of store operations, organization, maintenance, and purchasing functions
- Interviewed job candidates and made appropriate staffing decisions
- Ensured compliance with policies, standards, and security measures
- Created work schedules in accordance with sales volume
- Trained and developed associates on POS system and provided daily coaching.
Assistant Store Manager
Aerosoles
Albertville, MN
01.2009 - 01.2011
- Assisted Store Manager with daily operations
- Reported to the district manager regarding all store and staff issues
- Interviewed job candidates and made staffing decisions
- Trained and developed associates on POS system and strategic sales practices.
Floor Supervisor
Tommy Hilfiger
Albertville, MN
01.2009 - 01.2010
- Trained and developed associates on POS system and key sales tactics
- Assisted other Managers in daily operations
- Managed all aspects of store operations,organization, maintenance, and purchasing functions.
Floor Supervisor
Burlington Coat Factory
Fargo, ND
01.2005 - 01.2006
- Supervised front-end cashiers
- Assisted Managers on the sales floor with freight, customer service, and ordering
- Helped in the cash office with safe auditing, balancing invoices, and approving payroll.
Teller
Marquette Bank
New Hope, Mn
01.2002 - 01.2004
- Skilled at receiving and processing banking transactions
- Attention to detail
- Knowledge of proper cash handling procedures
- Knowledge of financial principles and practices
- Balancing the TCD
- Data entry
- Cash drawer maintenance
Assistant Store Manager/Owner
Koenigs OK Tire Store
Detroit Lakes, Mn
01.1989 - 01.1997
- Ledger balancing
- Cash drawer maintenance
- Managed all aspects of store operations, organization, maintenance, and purchasing functions
- Balanced cash drawers and prepared daily bank deposits.
Education
High School Diploma -
Detroit Lakes High School
01.1991
Skills
- Excellent customer service skills, setting and achieving performance goals,
- Merchandising floor plans, operations, training and developing, inventory management,
- Key financial management skills
- Excellent communication skills
- Exceptional customer service
- Currency and coin counter
- Safe and vault operation
- People skills
- Organization
- Customer service
- Critical thinking
- Good work ethic
Timeline
Consumer Banker 1
Bremer Bank
06.2022 - Current
General Manager
Holiday Station Stores
07.2019 - 08.2022
Store Manager
Ecco
04.2013 - 03.2019
Store Manager
Nine West
01.2010 - 04.2013
Assistant Store Manager
Aerosoles
01.2009 - 01.2011
Floor Supervisor
Tommy Hilfiger
01.2009 - 01.2010
Floor Supervisor
Burlington Coat Factory
01.2005 - 01.2006
Teller
Marquette Bank
01.2002 - 01.2004
Assistant Store Manager/Owner
Koenigs OK Tire Store
01.1989 - 01.1997
High School Diploma -
Detroit Lakes High School