Summary
Overview
Work History
Education
Skills
Interests
Timeline
SalesAssociate

TYLER BEEKS

Crete,NE

Summary

Dedicated candidate with a passion for resolving customer issues and providing excellent customer service. Experienced in resolving complex technical issues in a timely manner. Possesses a strong understanding of computer systems, hardware, and software. Exceptional interpersonal and communication skills, enabling successful collaboration with customers and colleagues.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Selectel Wireless
11.2024 - 09.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers diagnose issues with their device and repaired cell phones in a timely manner

IT HELP DESK TECHNICIAN

Doane University
10.2020 - 05.2022
  • Provided support for Windows, Mac OSX, and Linux operating systems.
  • Responded to user inquiries via phone or email in a timely manner.
  • Utilized remote desktop tools to provide remote assistance for users.

Education

COMPUTER SCIENCE

Doane College
Crete, NE
05.2021

Skills

  • Component installation
  • Online collaboration proficiency
  • Technical troubleshooting
  • Ticket resolution
  • Facilitate user support
  • Network monitoring
  • Knowledge of hardware systems
  • Network issue resolution

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Music
  • Strategy Games
  • Video Gaming

Timeline

Sales Associate

Selectel Wireless
11.2024 - 09.2025

IT HELP DESK TECHNICIAN

Doane University
10.2020 - 05.2022

COMPUTER SCIENCE

Doane College
TYLER BEEKS