Tyler Bender
Aledo
Summary
With a proven track record at Patrick Pro Wash, I excel in installation, repair, and customer service. I enhance satisfaction through meticulous attention to detail and preventive maintenance. My expertise includes power tool proficiency and a strong mechanical aptitude, which have led to top performance recognition and a safe driving record.
Professional service technician with a strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Developed technical and problem-solving skills in a high-demand, customer-focused environment, with a focus on ensuring equipment reliability and efficiency. Looking to transition into a new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.
Overview
2
2
years of professional experience
Work History
Service Technician
Overhead Door Company
09.2024 - 12.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Lead Technician
Patrick Pro Wash
10.2023 - 09.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Driver and Service Techenichen
ACS
03.2023 - 10.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customers on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Education
High School Diploma -
Aledo High School
Aledo, TX03-2023
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Power tool proficiency
- Mechanical aptitude
- Hand tool expertise
eagle scout
Eagle Scout is one of the highest ranks in Boy Scouts, and only a few people have the rank in the world.
Timeline
Service Technician
Overhead Door Company
09.2024 - 12.2024
Lead Technician
Patrick Pro Wash
10.2023 - 09.2024
Driver and Service Techenichen
ACS
03.2023 - 10.2023
High School Diploma -
Aledo High School
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