Tyler Berman
Buffalo Grove,IL
Summary
Dedicated and results-driven cybersecurity enthusiast with a solid foundation in network administration, technical support, and problem-solving. Proficient in cybersecurity fundamentals and adept at analyzing complex scenarios to identify and mitigate security risks effectively. With hands-on experience in configuring network devices, conducting vulnerability assessments, and providing exceptional customer service, I bring a unique blend of technical expertise and interpersonal skills to the table. Passionate about cybersecurity, I am committed to continuous learning and professional development to stay abreast of the latest industry trends and technologies. Seeking a challenging role as a cybersecurity analyst where I can leverage my skills, enthusiasm, and dedication to safeguard organizational assets and mitigate cyber threats effectively.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Consultant
Zeigler Automotive Group
Schaumburg , IL
2023.11 - Current
- Strategic Business Advisement: Provided tailored consultancy services to automotive group clients, offering strategic guidance on optimizing operational efficiency, streamlining processes, and enhancing profitability through data-driven insights and industry best practices.
- Project Management Excellence: Led cross-functional teams in the implementation of innovative solutions and initiatives, overseeing project lifecycles from conception to execution, ensuring alignment with client objectives and adherence to timelines, resulting in improved business performance and customer satisfaction.
- Client Relationship Management: Cultivated strong client relationships by delivering exceptional service, conducting needs assessments, and proactively identifying opportunities for value-added services, resulting in enhanced client retention, increased referrals, and continuous business growth for the automotive group.
Coding Coach
The Coder School
Deerfield , IL
2022.08 - 2023.11
- Expertly Instructed Cybersecurity Concepts: Developed and delivered comprehensive coding curriculum tailored to cybersecurity principles, covering topics such as secure coding practices, encryption algorithms, and vulnerability assessment techniques to equip students with foundational knowledge in cybersecurity.
- Facilitated Hands-On Learning Experiences: Led interactive coding sessions and practical exercises, fostering a dynamic learning environment where students gained proficiency in programming languages such as Python, Java, and C++, enabling them to analyze and mitigate security threats effectively.
- Promoted Collaborative Problem-Solving: Mentored and guided students through real-world cybersecurity challenges, encouraging teamwork and critical thinking to devise innovative solutions, resulting in heightened awareness of cybersecurity risks and implementation of robust security measures.
Consultant
Liberty Auto City
Libertyville , IL
2020.10 - 2023.11
- Strategic Business Advisement: Provided tailored consultancy services to automotive group clients, offering strategic guidance on optimizing operational efficiency, streamlining processes, and enhancing profitability through data-driven insights and industry best practices.
- Project Management Excellence: Led cross-functional teams in the implementation of innovative solutions and initiatives, overseeing project lifecycles from conception to execution, ensuring alignment with client objectives and adherence to timelines, resulting in improved business performance and customer satisfaction.
- Client Relationship Management: Cultivated strong client relationships by delivering exceptional service, conducting needs assessments, and proactively identifying opportunities for value-added services, resulting in enhanced client retention, increased referrals, and continuous business growth for the automotive group.
Technical Support Representative
SMS NA
Buffalo Grove , IL
2015.04 - 2020.09
- Efficient Troubleshooting and Support: Provided comprehensive technical support to sales teams and customers, promptly addressing inquiries, resolving issues, and troubleshooting technical problems to ensure seamless operations, enhance customer satisfaction, and optimize sales performance.
- Streamlined Business Operations: Played a pivotal role in the day-to-day business operations by implementing efficient processes and systems, coordinating with cross-functional teams, and leveraging technical expertise to identify bottlenecks, streamline workflows, and maximize productivity, resulting in improved operational efficiency and cost savings.
- Training and Knowledge Transfer: Conducted training sessions for sales teams and customers on product features, troubleshooting techniques, and best practices, empowering them to resolve issues independently, capitalize on product capabilities, and drive business growth, thereby fostering a culture of self-sufficiency and continuous improvement within the organization.
Restaurant Waiter
Egg Harbor Cafe
Lake Forest , IL
2010.07 - 2015.03
- Exemplary Customer Service Skills: Delivered top-notch service to discerning clientele in a high-end breakfast restaurant, demonstrating exceptional communication, empathy, and attention to detail to anticipate and exceed customer expectations. These skills translate seamlessly into IT roles, where clear communication, understanding client needs, and attention to detail are crucial for providing effective technical support and solutions.
- Adaptability and Problem-Solving Abilities: Thrived in a fast-paced environment by efficiently managing multiple tasks, prioritizing responsibilities, and adeptly resolving issues as they arose. This demonstrates strong adaptability and problem-solving skills, essential traits in information technology where professionals often encounter diverse challenges and must quickly devise solutions to ensure smooth operations and client satisfaction.
- Attention to Precision and Accuracy: Maintained a keen eye for detail when taking orders and delivering meals, ensuring accuracy in every aspect of service. This attention to precision translates effectively into information technology roles where meticulousness is paramount, whether in coding, data analysis, or system maintenance, to avoid errors and ensure reliable performance.
Education
Information Technology
William Rainey Harper College
Palatine, ILSkills
- Cybersecurity Fundamentals
- Incident Dashboard Technologies
- Linux
- HIPAA Compliance
- Security Information and Event Management (SIEM) Tools
- NIST CSF
- Vulnerability Management
- Python Programming
- SQL
- Network Administration
- Intrusion Detection Systems (IDS)
- Problem-Solving
- Risk Management
- Threat Detection
- Team Collaboration
- Attention to Detail
- Continuous Learning
Certification
- Google Cybersecurity Certificate
- Qualys Vulnerability Detection Management & Response
Accomplishments
- Team Member of the Year 2016 SMS NA
- Award of Outstanding Excellence 2021 Liberty Auto City
- Product Knowledge Winner 2023 Zeigler Automotive Group
- PRIDE Award Winner 2023 Zeigler Automotive Group
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Consultant
Zeigler Automotive Group
2023.11 - Current
Coding Coach
The Coder School
2022.08 - 2023.11
Consultant
Liberty Auto City
2020.10 - 2023.11
Technical Support Representative
SMS NA
2015.04 - 2020.09
Restaurant Waiter
Egg Harbor Cafe
2010.07 - 2015.03
Information Technology
William Rainey Harper College
- Google Cybersecurity Certificate
- Qualys Vulnerability Detection Management & Response
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