Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Service and Retail Coordinating Manager
Shore Signs
Chesapeake, VA
09.2022 - 05.2023
Communicated with customers to explain the services and products offered, assisting to choose an option which best fits their needs.
Assigned work and monitored performance of project personnel and tasks assigned.
Resolved customer inquiries and complaints requiring management-level escalation.
Reviewed completed work to verify consistency, quality, and conformance.
Maintained records of daily activities, progress reports, and other relevant documents, ensuring accuracy of data entered into the project management system.
Petty Officer Second Class
United States Coast Guard
Portsmouth, VA
09.2021 - 09.2022
Created, organized, and oversaw the completion of an operational schedule for all personnel on duty, delegating tasks to appropriate departments to be completed in an efficient manner.
Performed administrative duties, such as preparing reports and tracking records, ensuring the completion of tasks required for the unit's members to earn or maintain their certifications aligned with unit readiness.
Resolved conflicts between personnel in a timely manner, advising senior officers when higher level action was necessary.
Facilitated Ports, Waterways, and Coastal Security missions by providing tactical assets to conduct armed escorts and security zones for high-value targets.
Requisitioned, issued, logged, and maintained all rescue and survival gear for the unit's personnel and assets.
Worked alongside other government agencies and the federal, state, and local level to compare tactics, techniques, and procedures to ensure a mutual understanding of one another's role in emergency situations resulting in operations being carried out in a more safe and efficient manner.
Maintained firearms proficiency in accordance with Coast Guard policy for the unit's primary mission set.
Petty Officer Third Class
United States Coast Guard
Portsmouth, Virginia
12.2019 - 09.2021
Supervised and managed a team of up to 10 personnel on various projects.
Provided direction to personnel on daily tasks and duties, as well as long-term goals.
Performed maintenance, repair, and overhaul of equipment in accordance with Coast Guard standards.
Trained and supervised personnel in daily operations, while also working with higher-ranking officers to acquire new skills and knowledge.
Conducted search and rescue missions, taking responsibility for the safe operation and navigation of the boat assigned, as well as the safety and conduct of passengers and crew.
Manage and instruct crew members onboard my vessel of the actions to take while responding to mariners in distress.
Utilized problem solving and critical thinking skills in order to make decisions and take appropriate life saving measures in high-stress situations.
Seaman
United States Coast Guard
Cape May, NJ
09.2016 - 11.2019
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Operated a variety of machinery and tools safely and efficiently.
Actively sought out training opportunities from supervisors to increase my knowledge and skill level of tasks related to the operation of a search and rescue stations and deck department duties.
Provided training for new members of the unit to ensure they would be qualified in a timely manner.
Registered Nurse, Intensive Care Unit at Bon Secours Maryview Medical CenterRegistered Nurse, Intensive Care Unit at Bon Secours Maryview Medical Center