Tyler Blanchard
Fontana,CA
Summary
Results-oriented logistics leader with extensive experience in last mile delivery, both in hands-on and strategic capacities. Proven track record in building, managing, and innovating large logistics teams, with a focus on leveraging technology to enhance customer experiences and operational efficiency. Skilled in collaborating with major industry players like Amazon and FedEx to implement cutting-edge delivery solutions. Expertise in data-driven decision-making, strategic planning, and fostering a customer-centric culture. Ready to bring a wealth of knowledge and a track record of success to a dynamic new challenge in a cross-functional leadership role.
Overview
11
11
years of professional experience
Work History
CEO
Top-Tier Logistics
2018.08 - Current
- Spearheaded the execution of 3 groundbreaking last mile delivery programs in collaboration with Amazon Logistics Final Mile Program.
- Piloted new customer contract result KI's for FedEx ground to implement into a contractor medals program.
- Directly built and managed team of 150 employees and oversaw fleet of 50+ vehicles, ensuring smooth operations and top-tier customer service.
- Successfully negotiated 15+ new contracts with other 3PL providers, showcasing strong business acumen and strategic growth initiatives.
- Implemented strong hiring and employees annual training techniques to promote team cohesiveness creating retention rate of 90% annually.
- Developed and oversaw 5 pivotal leadership roles cultivating forward-thinking, inclusive and performance-driven company work culture.
- Achieved and maintained exceptional customer service feedback scores of 97%
- Attained delivery success rate of 99% on 5.5 million different deliveries annually
- Reduced auto accidents by 90% annually by utilizing Netradyne AI safety driving technology, building company standard policies, and following through with employee performance.
- Implemented strategies/ new procedures that reduced work injury and accident claim rates by 35% annually.
Assistant Director of Logistics
VIP Solutions
2014.01 - 2018.01
- Oversaw 3PL shipping and warehousing operations across three facilities, managing teams and ensuring accurate inventory.
- Coordinated 60 inbound/outbound trailers and processed 500 parcel orders daily.
- Trained and led team of 10 employees in special projects and daily operations.
- Optimized warehouse picking processes resulting in 300% growth in productivity.
- Strengthened relationships with multiple customers resulting in growth between partnerships and high partner satisfaction.
- Successfully improved inventory accuracy levels while maintaining sufficient stock to meet demand for customers.
- Negotiated with carriers to offer cost efficient solutions for customers.
Education
Some College - Business
Chaffey College
Rancho Cucamonga, CASome College -
San Bernardino Community College
San BernardinoSkills
- Transportation Management Systems (TMS)
- Route Optimization Software
- WMS management (3PL Central)
- Fleet Management
- Hands-on Leadership
- Talent development and retention
- Strategic Planning
- Contract Management
- Continuous Improvement
- Recognizing Operational and Economical Shifts
- Budget and Labor Management
Timeline
CEO
Top-Tier Logistics
2018.08 - Current
Assistant Director of Logistics
VIP Solutions
2014.01 - 2018.01
Some College - Business
Chaffey College
Some College -
San Bernardino Community College
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