Dynamic phlebotomist with proven expertise at MyMichigan Health Center Sault, excelling in venipuncture and patient care. Recognized for maintaining high accuracy in specimen handling and fostering patient cooperation. Adept at training staff and enhancing workflows, ensuring compliance with health regulations while delivering exceptional service under pressure.
Overview
5
5
years of professional experience
Work History
Phlebotomist
MyMichigan Health Center Sault
Sault Ste. Marie, MI
07.2023 - Current
Collected blood samples following strict safety protocols and patient care standards.
Performed venipuncture and capillary draws with precision to ensure accurate results.
Maintained laboratory equipment and ensured compliance with health regulations.
Educated patients on procedures, alleviating concerns and enhancing cooperation.
Collaborated with healthcare teams to streamline sample processing workflows.
Documented and tracked specimen information accurately in electronic systems.
Trained new staff on phlebotomy techniques and best practices for patient interaction.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Barista
Meijer
Sault Ste. Marie, MI
03.2023 - 07.2023
Prepared high-quality beverages according to customer preferences and recipes.
Operated espresso machines and coffee grinders while maintaining cleanliness standards.
Assisted customers with menu selections, ensuring a positive experience.
Collaborated with team members to streamline service during peak hours.
Security/Surveillance Operator
Kewadin Casino
Sault Ste. Marie, MI
08.2021 - 01.2023
Monitored surveillance feeds to ensure compliance with gaming regulations and security protocols.
Identified suspicious activities and coordinated responses with law enforcement and security personnel.
Conducted regular equipment checks to maintain operational integrity of surveillance systems.
Trained new staff on surveillance procedures, enhancing team efficiency and performance standards.
Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
Aided in resolving disputes among patrons or employees by providing unbiased visual evidence from surveillance recordings.
Operated surveillance equipment, video recorders and computers to monitor activities within facility.
Supported continuous improvement efforts within the department by suggesting operational enhancements based on personal experiences.
Observed hotel and gambling floor operations for irregular activities indicative of cheating or illegal behavior.
Provided security for patrons with large payouts to hotel rooms, vehicles or off casino property.
Sales Associate
OSL Retail Services
Sault Ste. Marie, MI
12.2020 - 07.2021
Engaged customers by providing product knowledge and addressing inquiries effectively.
Assisted in maintaining store appearance and organized merchandise displays consistently.
Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
Collaborated with team members to achieve sales targets and enhance customer experience.
Education
High School Diploma -
PICKFORD PUBLIC SCHOOLS
Pickford, MI
09-2006
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
HIPAA compliance
Patient confidentiality
Patient support
Capillary puncture
Data entry
Infection control
Quality control
Paperwork processing
Pediatric phlebotomy
Patient preparation
Health and safety
Medical terminology
Technical troubleshooting
Sample labeling
Accomplishments
Educated over 10 phlebotomy students on venipuncture and capillary puncture techniques.
Maintained compliance with OSHA, HIPAA, and CLIA standards.
Achieved lowest blood culture contamination rates for several months through effectively ensuring aseptic technique.
Improved blood collection process by preparing supplies to match patient load.
Oversaw team of newly hired phlebotomists in lab processing over samples daily.