Dynamic professional with a proven track record at All In Office Installations, excelling in system installations and customer relations. Recognized for enhancing customer satisfaction through meticulous quality control and effective communication. A reliable team player with strong mechanical aptitude and a commitment to worksite safety, consistently delivering exceptional results.
Overview
17
17
years of professional experience
Work History
Lead Installer
All In Office Installations
02.2017 - Current
Improved customer satisfaction by providing efficient and accurate installations.
Reduced installation errors, implementing thorough quality control measures.
Mentored new installers, fostering a positive learning environment for skill development.
Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Assisted in warehouse operations when needed, contributing to overall team success and productivity.
Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
Framer Apprentice
Mortell Construction
07.2015 - 01.2017
Collaborated with team members to complete projects on time and within budget constraints.
Reduced material waste by efficiently utilizing resources during framing assignments.
Enhanced overall project outcomes by providing valuable input during planning meetings with team members and supervisors.
Increased productivity by maintaining a clean and organized work environment for efficient workflow.
Sales Associate
Oshkosh
01.2015 - 05.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Office Manager
Sterling Corporation
04.2011 - 11.2014
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Assistant Manager
Jimmy John's
08.2008 - 04.2011
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.