Quality Supervisor with experience in HACCP, risk analysis, and quality management systems. Proven ability to troubleshoot quality issues and implement effective solutions.
Overview
2027
2027
years of professional experience
Work History
Quality Supervisor
KraftHeinz
Beaver Dam, WI
12.2023 - Current
Developed ways of work and standards for production plant laboratory, quality team leaders and standards such as control of non-conforming goods, calibration, in house phosphatase testing and more.
Provide consistent review and maintenance of quality standards within production plant including accountability.
On-boarding and developing new hires.
Supporting production departments with troubleshooting and corrective actions through RCFA's, working principles, and leading production floor breakdowns to address high impact quality issues.
Support plant quality team as primary contact when availability of higher leadership wasn't there.
Developed working relationships across all plant departments as well as outside vendors and contracts.
Quality Team Leader
KraftHeinz
Beaver Dam, WI
02.2017 - 2023
Supported production plant as quality contact for reported issues such as extraneous findings, sealing integrity, net content deviations, potential contamination events and any other failed quality checks.
Executed daily hold and release of non-conforming goods.
Strongly participated in RCFA as quality contact for issue resolution.
Trained plant employee's on HACCP OPrP policies and procedures as well as net contents.
Reviewed quality control documentation.
Wrote work instructions and guides for plant laboratory practices.
Troubleshooting SAP issues and maintained clean data from lab for proper reporting.
Validated new 5-hour moisture technology for lab use.
Executing performance monitoring and regularly coached employees when performance monitoring found practices that were not to plant expectations.
Documentation review
Quality Recorder/Grader
KraftHeinz
Beaver Dam, WI
07.2013 - 02.2017
Graded production plant product for quality standards, including texture, flavor, odor, package integrity and proper labeling.
Ran sensory training event to align new plant leadership with what our products standards are.
Created certificates of analysis for food service product produced in plant and sent to customers.
Maintained product retain program
Maintained SAP data by correcting and cleaning up any data entry errors as well as reporting specification deviations from lab analysis.
Plant Worker
KraftHeinz
Beaver Dam, WI
03.2013 - 06.2013
Loaded packaging supplies into machines such as cups and individuals.
Completed quality checks on the lines.
Backed up warehouse inventory group as relief and executed cycle counts and ingredient check out.
Quality Lab Analyst
Beaver Dam
06.2012 - 03.2013
Performed lab analysis of product on Moisture, pH, fat and salt.
Tested fat and solids on milk, cream and whey.
Tax Associate
Liberty Tax Service
Beaver Dam, WI
12.2010 - 04.2011
Prepare and report customers tax information
Employee - No Title
Customer Bindery
Addison, IL
2007 - 2009
General bindery work such as collating, printing books, adding binders, and organizing shipping dock.
Education
High School Diploma -
Schaumburg High School
Schaumburg, IL
2003
Skills
Leadership of medium sized team across multiple shifts