Operations focused professional with 10+ years of experience managing teams, coordinating complex information, training, and supporting time-sensitive decisions. Strong planning and execution background, documentation, innovation, and preferred hands on problem solving. Works well with diverse teams, values integrity, and efficient communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Construction Engineering Management Maj
Oregon State University
Corvallis, OR
09.2024 - Current
Refined team leadership capabilities.
Showcased drive and determination consistently
Ensured accuracy and precision in all tasks
Skilled at facilitating effective team collaboration
Optimized task prioritization to increase efficiency
Facilitated bi-national integration for State Partnership Program
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Operations & System Supervisor
USAF
Joint Base Lewis-McChord, WA
06.2022 - 08.2024
Supervised a 5-person operations team responsible for monitoring, analyzing, and reporting real-time operational data across large, multi-agency systems.
Maintained continuous operational readiness for mission-critical systems supporting national-level decision making.
Managed and operated a large-scale communications and data network, integrating dozens of systems and radio networks to ensure reliable information flow.
Coordinated data sharing between internal teams and multiple external agencies, ensuring accurate and timely information delivery to leadership.
Oversaw infrastructure supporting real-time situational awareness used by senior leaders for operational decisions.
Served as a technical subject-matter expert for system configuration, troubleshooting, and performance optimization.
Operations Training & Quality Mngmt Supervisor
USAF
Aviano Air Base, Italy
02.2020 - 06.2022
Led training, standardization, and evaluation programs for 100+ personnel across multiple operational teams.
Developed and updated training materials, procedures, and performance standards to improve efficiency and consistency.
Managed annual performance evaluations for instructors and team leads, ensuring compliance with organizational standards.
Coordinated certification and qualification programs for technical specialists supporting international and joint operations.
Served on inspection and safety teams to ensure compliance with operational procedures and risk-management standards.
Acted as primary publisher and quality-control reviewer for operational checklists and process documentation.
Operations Coordinator & Response Team Controller
USAF
Camp Arifjan, Kuwait
07.2019 - 01.2020
Analyzed and consolidated data from multiple sources across 21 countries to support personnel recovery and emergency response operations.
Coordinated real-time incident response efforts involving international partners and coalition organizations.
Supported the successful recovery of personnel and high-value assets, contributing to mission outcomes exceeding $14M in asset value.
Prepared incident reports, coordination briefs, and post-event reintegration documentation for leadership review.
Supported 24/7 operations in a high-stress, fast-paced environment requiring accuracy and rapid decision-making.
Technical Operations Specialist
USAF
Barksdale AFB, LA
10.2016 - 02.2019
Operated and maintained complex operational data systems supporting large-scale training and deployment activities.
Trained and mentored personnel preparing for high-tempo operational deployments.
Maintained and verified the accuracy of enterprise-level operational dashboards tracking thousands of assets.
Coordinated with multiple regional command organizations to ensure accurate data sharing and mission execution.
Supported global operations centers with real-time data management and reporting.
Education
Associate of Science - General Studies
American Public University System
Charles Town, WV
Associate of Science - Military Technologies
Community College of The Air Force
Montgomery, AL
Bachelor of Science - Construction Engineering Management
Owner Operator, Construction Management, Superintendent, Structural Engineering, Director of Maintenance, Business Operations, General Management at United Equity Builders, Inc.Owner Operator, Construction Management, Superintendent, Structural Engineering, Director of Maintenance, Business Operations, General Management at United Equity Builders, Inc.
<ul>
<li>Facilitated operational transformation projects and managed Cloud Engineering initiatives, drafting proposals and Statements of Work with High-Level and Low-Level Designs.</li>
<li><br></li>
<li>Collaborated with stakeholders to define project scope, objectives and deliverables.</li>
<li>Led planning and execution of MECM hybrid transformation initiatives, ensuring seamless integration and optimal performance.</li>
<li>Oversaw end-to-end imaging service delivery for over 130K devices, managing client relations and desktop engineering.</li>
<li>Utilized Intune for patch management, compliance oversight, configuration management, and mobile device administration.</li>
<li>Developed strategic recommendations for process enhancements and operational efficiencies.</li>
</ul> at HCL<ul>
<li>Facilitated operational transformation projects and managed Cloud Engineering initiatives, drafting proposals and Statements of Work with High-Level and Low-Level Designs.</li>
<li><br></li>
<li>Collaborated with stakeholders to define project scope, objectives and deliverables.</li>
<li>Led planning and execution of MECM hybrid transformation initiatives, ensuring seamless integration and optimal performance.</li>
<li>Oversaw end-to-end imaging service delivery for over 130K devices, managing client relations and desktop engineering.</li>
<li>Utilized Intune for patch management, compliance oversight, configuration management, and mobile device administration.</li>
<li>Developed strategic recommendations for process enhancements and operational efficiencies.</li>
</ul> at HCL
Project Management Supervisor, Engineering and Construction at PACIFIC GAS & ELECTRICProject Management Supervisor, Engineering and Construction at PACIFIC GAS & ELECTRIC
COO of OWA Construction/Construction Management Consultant at OWA ConstructionCOO of OWA Construction/Construction Management Consultant at OWA Construction