Dynamic transportation professional with a strong commitment to safe driving practices and efficiency in route planning. Adept at adapting to various freight types and schedules while maintaining high standards of customer communication and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Local/Regional Flex Driver
Ryder Logistics
11.2024 - 11.2025
Delivered flatbed steel, touch freight, pallets of paint, windows and doors, electrical equipment, and various storefront and warehouse items in dry van.
Transported freight across southeast region for diverse customers using multiple freight methods.
Managed route planning and customer communication effectively on a daily basis.
Adapted to changing schedules, tractors, trailers, and freight requirements daily and weekly.
OTR CDL A Driver
Hirschbach
07.2024 - 11.2024
Delivered frozen and refrigerated products to retail and wholesale customers, ensuring on-time delivery and customer satisfaction.
Managed temperature controls for refrigerated trailers, safeguarding product integrity during transport.
Planned efficient routes and scheduled timely appointments for freight deliveries between shippers and receivers across continental U.S.
OTR CDL A Driver
U.S. Xpress
01.2024 - 07.2024
Delivered freight on time, ensuring customer satisfaction and repeat business.
Maintained compliance through accurate documentation and optimized route planning to enhance delivery efficiency.
Conducted thorough vehicle inspections and resolved issues to maintain vehicle safety and reliability.
Field Service Technician
Ecolab
07.2021 - 08.2023
Managed service routes with handheld computerized equipment to address pest issues, document structural and sanitation concerns, and optimize scheduling.
Built strong relationships with diverse customers, collaborating to resolve pest-related issues through effective solutions.
Updated knowledge of Ecolab’s products/services and industry trends to enhance promotion and sales of pest prevention/elimination solutions.
Merchandise
Walt Disney World
08.2019 - 08.2023
Demonstrated extensive knowledge of Disney products through engaging interactions with guests.
Managed crowd control, inventory, and guest service, adapting effectively to changing weather and locations.
Engaged and assisted guests by providing timely information and directions, enhancing their experience.
Driver
11.2017 - 08.2023
Safely transport passengers to desired destinations using a well-maintained vehicle.
Adhered to traffic laws and ensured passenger safety through consistent vehicle maintenance.
Navigate using navigation apps for optimal route planning and efficiency.
Delivered exceptional customer service by promptly addressing passenger needs and inquiries.
Processed payments through Uber app while accurately maintaining transaction records.
Attraction Attendant
Universal Studios Orlando
08.2019 - 03.2022
Managed guest interactions, screening for ride requirements and delivering safety instructions to enhance guest experience.
Oversaw ride loading, dispatch, and monitoring, maintaining cleanliness and safety to ensure guest satisfaction.
Enforced attraction safety protocols during operation, ensuring compliance with opening and closing procedures.
Lead Salesperson
Massey Services Pest Control
01.2020 - 07.2021
Adhered to company policies and completed required training to maintain compliance and service quality for pest prevention customers.
Stay informed about regulations, safety procedures, and technical data relevant to the industry.
Maintained organized, equipped vehicle, promptly addressed customer concerns, and minimized service cancellations through proactive communication.
Exhibited professionalism and commitment to continuous learning, fostering customer trust and satisfaction through exceptional service delivery.
Optimize route management for efficient service delivery through timely communication, organized equipment, and proactive issue resolution.