Tyler Carpenter

-Prepare and support the venue for all Austin FC matches and Q2 stadium events

-Execute in-match conversion and assist with other in stadium activations, entry gate teardown, fan giveaways

and signage deployment

-Assist with quality control and emergency preparedness

-Supervise and coordinate the activities of the serving staff to ensure excellent customer service and dining experience.

-Maintain in-depth knowledge of menu items, specials, and beverage pairings to assist guests effectively.

-Oversee order accuracy and timely delivery, ensuring all customer needs are met.

-Manage guest relations, address complaints, and ensure a high level of satisfaction.

-Work closely with kitchen staff to communicate special requests, dietary restrictions, and expedite service.

-Promote upselling and suggestive selling techniques to increase restaurant revenue.

-Recognized as the 2024 Teacher of Promise

-Planned and delivered differentiated instructions to 25+ students per class resulting in increased student engagement and improvement on standardized testing.

-Provided mentorship and coaching to senior student engagement leaders.

-Managed internal and external communication for parents resulting in increased parent involvement.

-Scheduled and directed auditory, visual, and kinesthetic activities to foster student learning and creativity.

-Helped motivate 60+ girls soccer players to come together and win two straight championships and achieve statistically the most successful two-year run in school history.

-Helped the program to having the most successful season in school history in route to hosting a playoff game for the first time in the program’s history.

-Boosted players preparedness and team tactical edge using Hudl.

-Focused on strong communication, engaging training plans, and fostering a positive team atmosphere

-Delivered Math, Health, and Physical Educations lessons in English.

-Increased pass rate on benchmark academic and fitness exams.

-Provided moral support to students.

-Held out-of-class groups for students who wanted to improve math skills.

-Supervised children aged 14-18 and encouraged social interaction.

-Created offseason practice plans to develop players conditioning, polish soccer skills, and generate team chemistry.

-Identified and trained a coach to be my permanent successor.

-Enhanced Education & Certification programs along with Youth Initiatives

-Maintained and implemented web-based eLearning platform blended with certification materials and

exams along with providing concise evaluation reports regarding the platform and analytics from users on a routine basis

-Coordinated solutions for technical issues and implementation for digital experiences

-Worked with vendors to produce and edit media for communication and marketing deliverables

-Assisted with the development of writing online help text to create a more user-friendly experience for TNLA’s digital platforms

-Communicated effectively and worked with all levels of employees and stakeholders in determining online

methods needed to train, educate and provide continuing education units

-Provided overall maintenance and updates for TNLA’s websites, social media platforms and Mobile Apps (TNLA & EXPO)

-Helped with the production, marketing, and sales of TNLA’s Best of Texas Landscape Guide

-Assisted in the creation and production of email blasts for TNLA promotions and updates, run reports for

email blast address listings and track analytics

-Maintained various databases, charts, listings, and surveys

-Assisted with creating and maintaining presentations for TNLA & EXPO events

-Answered phone calls, provide customer service and written correspondence

• Honoree of Magna Cum Laude
• Extracurricular Activities: Mens soccer team captain