Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tyler Carter

Jacksonville,FL

Summary

Dynamic team leader with a proven track record at M Shack, excelling in complaint resolution and daily workflow improvement. Skilled in training staff and enhancing service quality, I effectively completed operations while maintaining a clean and safe environment at UPS. Committed to achieving goals and fostering a collaborative workplace.

Overview

4
4
years of professional experience

Work History

Team Leader

M Shack
08.2021 - 12.2022
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Warehouse Worker

UPS
03.2019 - 11.2020
  • Consistently lifted materials weighing as much as 50 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Managed warehouse operations and verified proper shipment procedures.
  • Maintained clean, orderly work environment free of hazards.

Education

GED -

FSCJ
Jacksonville, FL
10-2023

Skills

  • Daily workflow improvement
  • Complaint resolution
  • Process improvement
  • Goal setting
  • Quality improvement
  • Attention to detail

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Auto Repair/Restoration
  • Web Development and Design
  • I participate in a variety of outdoor recreational activities
  • Very high interest in pursuing cybersecurity as a career path

Timeline

Team Leader

M Shack
08.2021 - 12.2022

Warehouse Worker

UPS
03.2019 - 11.2020

GED -

FSCJ

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Tyler Carter