Tyler Castro
Roseville,CA
Summary
I worked at winco as a cart collector for a year before moving onto Safeway where a started as a courtesy clerk then became a checker now I’m a multi purpose clerk that fills in at manger roles such as front end manger and night PIC. My goal is to continue my education and become a firefighter for SAC Metro or any agency that hires me
Overview
2
2
years of professional experience
Work History
Multi Purpose Clerk
Safeway
01.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Safeguarded company assets by adhering to loss prevention strategies and reporting suspicious activities promptly.
- Streamlined order processing by organizing incoming shipments for easier searchability.
- Expedited shipment unloading processes by utilizing equipment safely while adhering to company guidelines.
- Contributed to increased sales through effective product promotion and upselling techniques.
- Collaborated with team members to complete daily tasks efficiently and effectively.
- Assisted in training new employees on store procedures and policies for improved performance outcomes.
- Performed routine maintenance tasks such as sweeping floors, cleaning shelves, and removing debris to maintain an attractive store appearance.
- Managed cash transactions accurately, balancing registers daily to maintain accountability.
- Optimized display layouts based on product popularity trends for enhanced visual appeal and faster inventory turnover rates.
- Supported store operations by conducting price checks, merchandise returns, and processing exchanges as needed.
- Provided exceptional customer assistance, resolving issues promptly and professionally.
- Assisted in inventory management tasks, ensuring accurate stock levels and timely replenishment of products.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
Fire Technology
Westpark
Roseville, CA06.2023
Skills
- Strong Organization
- Task Delegation
- Policy Enforcement
- Customer Satisfaction
- Cash Handling
- Relationship Building
- Cash Management
- Problem-Solving
- Team Collaboration
- Creative Thinking
- Customer Communication
- Staff Training
- Staff Supervision
- Equipment Troubleshooting
Timeline
Multi Purpose Clerk
Safeway
01.2022 - Current
Fire Technology
Westpark
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