An adaptable, capable, and innovative IT Engineer with 7 years experience in networking, systems, and end user support who is committed to ensuring the highest quality professional results.
Overview
7
7
years of professional experience
2
2
Certifications
29
29
years of post-secondary education
Work History
IT Engineer
Strive Technology Consulting
08.2021 - Current
Hardware: Troubleshooting and physically repairing, upgrading, or assembling desktops, laptops, and servers.
Software: Installing, licensing, and administrating O365, Google Workplace, Microsoft Azure/Entra, MDMs, mail filtering systems, Duo MFA, and various line of business applications.
Server: Building and maintaining 2012 and onward Microsoft servers with some built on ESXi, configuring print servers, file share servers, DC, DNS, along with managing Active Directory and GPOs.
Client: Performing troubleshooting for end user machines for all matters including applications, printing, connectivity, hardware, and security.
DNS: Creating and configuring domains and DNS records for clients through GoDaddy and HostGator.
Networking: Installing, configuring, and performing troubleshooting for Sonicwall firewalls, Cisco & Datto routers and switches, and Meraki APs.
Virtualization: Managing a virtualized LAN through vSphere consisting of several servers and workstations
Remote Support: Utilizing Datto RMM for management of >200 end-user and networking devices.
Scripting: Some experience with utilizing PowerShell for a wide range of purposes.
Cyber-Security: Actively assessing and correcting security vulnerabilities of networks and clients; managing AV software through Huntress and Sentinel One.
Cyber Network Operator
United States Marine Corps, USMC
07.2012 - 07.2016
Obtained CompTIA A+ and Net+ certifications.
Set up LAN network infrastructures with Cisco routers and switches.
Utilized Windows Server 2008 R2 for email hosting and FSMO roles.
Provided professional end user support and Active Directory administration for up to 500 users.
Worked closely with cyber security professionals and performed MFA setup using Kerberos and CAC tokens.
Education
Bachelor of Arts - Neuroscience
University of Colorado Boulder
Boulder Colorado
01.2018 - 05.2032
Bachelor of Arts - Psychology
Univeristy of Colorado Boulder
Boulder Colorado
01.2018 - 05.2032
Skills
System Administration
Disaster Recovery
Network Administration
Troubleshooting and diagnostics
SaaS
Technical documents comprehension
Server Administration
vSphere and vCenter Administration
PBX and VoIP
Customer service expert
Microsoft Azure/Entra
DNS
Accomplishments
Achieved rank of Brotherhood, Order of the Arrow, Boy Scouts of America
Concierge and Customer Service Supervisor at Strive Services Group - Strive Facility ManagementConcierge and Customer Service Supervisor at Strive Services Group - Strive Facility Management