TYLER CLARK
Temple,TX
Summary
Technical professional with 8+ years of hands-on experience troubleshooting electrical, mechanical, and control systems, now transitioning into IT support. Proven ability to diagnose complex issues, perform root cause analysis, and restore system functionality under pressure.
Recently earned Google IT Support and Google AI certifications, gaining knowledge in networking, operating systems, system administration, and IT troubleshooting. Experienced in low-voltage systems, technical schematics, and real-world problem solving.
Seeking an entry-level IT Support or Help Desk role where I can apply my troubleshooting expertise and continue developing technical skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Support Technician (Electrical & Systems
Box Appliance
Upland
05.2024 - 06.2025
- Diagnosed and resolved technical issues for various appliance models, ensuring optimal performance.
- Provided remote support via phone and chat, ensuring timely assistance for appliance malfunctions.
- Documented troubleshooting procedures and solutions in knowledge base for future reference.
- Diagnosed and resolved technical issues for diverse appliance models to enhance customer satisfaction.
HVAC Technician (Electrical & Control Systems)
Pacific West
Anaheim
10.2022 - 05.2024
- Diagnosed and repaired HVAC systems, ensuring optimal performance and compliance with safety standards.
- Conducted routine maintenance on heating and cooling equipment to enhance efficiency and extend lifespan.
- Installed new HVAC units, following blueprints and manufacturer specifications for accuracy.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
HVAC Technician
Service Champions Heating And Air Conditioning
Brea
08.2020 - 10.2022
- Conducted preventive maintenance on mechanical and electrical systems to reduce downtime and extend equipment life
- Analyzed system failures and implemented corrective measures to ensure operational efficiency within time constraints.
- Read and applied blueprints and wiring diagrams for accurate system troubleshooting
- Worked extended shifts, holidays, and on-call rotations to maintain service availability
Low Voltage / Network Systems Technician
Slomins Security
Brea, California
02.2018 - 03.2019
- Installed and configured network hardware, ensuring optimal performance and connectivity.
- Monitored network systems for issues, resolving problems to maintain reliability and uptime.
- Collaborated with IT teams to implement security protocols, enhancing data protection and compliance.
- Provided technical support to users, troubleshooting connectivity issues and improving user satisfaction.
Robotics Engineer
Morryde International
04.2017 - 12.2017
- Designed, tested, and validated automated robotic systems and sensor-driven applications
- Analyzed signal processing data and system feedback to optimize performance
- Documented test results and supported iterative system improvements
- Worked in fast-paced development environments requiring precision and reliability
Education
HVAC Trade School
Brea, CAHigh School Diploma -
Caulson Christian Academy
Huntington Beach, CASkills
- Software installation
- Network connectivity
- Customer support
- Remote desktop management
- Application support
- Advanced troubleshooting
Certification
- EPA 608 Universal Certification
- Google IT Support Specialist
- Google AI Engineer
Timeline
Technical Support Technician (Electrical & Systems
Box Appliance
05.2024 - 06.2025
HVAC Technician (Electrical & Control Systems)
Pacific West
10.2022 - 05.2024
HVAC Technician
Service Champions Heating And Air Conditioning
08.2020 - 10.2022
Low Voltage / Network Systems Technician
Slomins Security
02.2018 - 03.2019
Robotics Engineer
Morryde International
04.2017 - 12.2017
HVAC Trade School
High School Diploma -
Caulson Christian Academy
Projects
Mobile Application Development, Developed an application for mobile phones to help locate your favorite food.