Summary
Overview
Work History
Education
Skills
Reading, Working out, Camping, Hiking
Timeline
Generic

Tyler Colassaco

Appleton,United States

Summary

Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through academic projects and internships. I Demonstrate strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Assistant Project Manager

Nasi Roofing
03.2024 - Current
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
  • Supported timely project delivery by proactively identifying risks and developing mitigation plans.

Warehouse Manager

Black Duck Partners
09.2023 - 03.2024
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.

Commercial Roofer

Nasi Roofing
04.2023 - 08.2023
  • Optimized workflow by organizing tools and equipment efficiently at job sites.
  • Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
  • Contributed to company growth by consistently delivering top-notch commercial roofing services.
  • Adhered to all safety practices for personal and team protection.
  • Increased project efficiency by implementing effective roofing materials and techniques.
  • Achieved positive client feedback through meticulous attention to detail during installation and post-installation inspections.

Customer Service Representative

Planet Fitness
12.2022 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Commercial Roofer

Warner Roofing
05.2022 - 10.2022
  • Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
  • Enhanced team collaboration for timely project completion through clear communication and task delegation.
  • Oversaw subcontractor teams to maintain adherence to project timelines and quality standards.
  • Installed new decking and flashing.
  • Improved customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Implemented innovative solutions for challenging commercial roofing projects, resulting in high-quality installations.

Customer Service Representative

Planet Fitness Gym
10.2021 - 05.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Commercial Roofer

Nasi Roofing
05.2021 - 08.2021
  • Optimized workflow by organizing tools and equipment efficiently at job sites.
  • Performed thorough inspections to identify potential issues, ensuring long-lasting roof installations.
  • Oversaw subcontractor teams to maintain adherence to project timelines and quality standards.
  • Provided expert guidance on suitable roofing materials based on building specifications and climate factors.
  • Implemented innovative solutions for challenging commercial roofing projects, resulting in high-quality installations.
  • Improved customer satisfaction by promptly addressing concerns and providing tailored solutions.

Mechanic Helper

Ryan Ofstad
09.2018 - 05.2020
  • Preserved shop equipment functionality through proper usage, cleaning, maintenance checks, and reporting any malfunctions promptly.
  • Used diagnostic tools effectively on various makes and models to identify issues accurately and expedite the repair process.
  • Dismounted and mounted wheels and tires for balancing, repair, and replacement.
  • Checked batteries and fuses to troubleshoot electrical problems.

Education

Criminal Justice

Fox Valley Technical College
Appleton, WI
05.2023

Skills

    Conflict resolution skills

    Safety and security enforcement

    Project Management

    Advanced problem solving

    Logical reasoning

    Innovative thinking

    De-Escalation Techniques

    Calm and Effective Under Pressure

Reading, Working out, Camping, Hiking

Going to the gym is crucial in my life because it serves as a powerful outlet for both physical and mental well-being. Regular workouts not only help me build strength and endurance, but they also boost my mood and reduce stress, making it easier to tackle daily challenges. The gym is a space where I can focus on my personal goals, celebrate my progress, and cultivate discipline. Additionally, the sense of community and support I find among fellow gym-goers motivates me to push my limits and stay committed to a healthier lifestyle. 

Hiking connects us to nature, promoting physical fitness and mental well-being while fostering a sense of adventure and mindfulness. The fresh air and scenic views encourage us to reflect and recharge, enhancing our overall mood. On the other hand, reading opens up new worlds, broadening our perspectives and deepening our understanding of different cultures and ideas. 

Timeline

Assistant Project Manager

Nasi Roofing
03.2024 - Current

Warehouse Manager

Black Duck Partners
09.2023 - 03.2024

Commercial Roofer

Nasi Roofing
04.2023 - 08.2023

Customer Service Representative

Planet Fitness
12.2022 - 04.2023

Commercial Roofer

Warner Roofing
05.2022 - 10.2022

Customer Service Representative

Planet Fitness Gym
10.2021 - 05.2022

Commercial Roofer

Nasi Roofing
05.2021 - 08.2021

Mechanic Helper

Ryan Ofstad
09.2018 - 05.2020

Criminal Justice

Fox Valley Technical College
Tyler Colassaco