Summary
Overview
Work History
Education
Skills
Groups
References
Affiliations
Timeline
Generic

Tyler Couillard

Virginia Beach,VA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

8
8
years of professional experience

Work History

Server

Pungo Pizza & Ice Cream
02.2023 - Current
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Landscaper

Couillard land co.
06.2016 - Current
  • Landscape design projects such as paver patios, garden beds, mulch beds, ect
  • Learned hard work ethic, team working skills, adapting on the fly
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Prepared soil for planting and sowing.

Sales Associate

Sole Provisions
03.2022 - 02.2023
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Bachelor of Science - Environmental Science

Ferrum College
Ferrum, VA
05.2027

High school diploma - Business And Entrepreneurship

Kempsville High School
Virginia Beach, VA
06.2023

Enviromental Science

Environmental Studies Program At The Brock Center
Virginia Beach, VA
06.2023

Skills

  • Quick learner
  • Math
  • Lawn Care
  • Sales
  • Mowing
  • Leadership
  • Time Management
  • Team Player
  • Reliable and Responsible
  • Customer Assistance
  • Strong Work Ethic
  • Golf course knowledge
  • Flexible Schedule

Groups

  • Commissioner, 09/01/22, Present, I am part of the parks and recreation city commission. We discuss the plans and operations of parks and recreation.
  • Counselor, 08/01/20, 08/01/21, I was a counselor, looking over little kids, for the Virginia Beach 4-H camps during the summer of 2021

References

  • Sean Couillard (Owner), (757) 354-7601, couillard25@gmail.com
  • Mike B (Manager), onmylongrun@gmail.com
  • Elam Ruff (Head Coach), (202) 494-1912, druff@ferrum.edu

Affiliations

  • Virginia Beach Parks and Recreation
  • Virginia Department of Wildlife Resources
  • American RedCross

Timeline

Server

Pungo Pizza & Ice Cream
02.2023 - Current

Sales Associate

Sole Provisions
03.2022 - 02.2023

Landscaper

Couillard land co.
06.2016 - Current

Bachelor of Science - Environmental Science

Ferrum College

High school diploma - Business And Entrepreneurship

Kempsville High School

Enviromental Science

Environmental Studies Program At The Brock Center

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Tyler Couillard