Tyler Daft
AUSTIN
Summary
Versatile and results-driven professional with a background in diverse roles, from Cryptologic Linguist at the United States Air Force to a dynamic Hookah Maker at 77 Degrees. Excelled in enhancing service quality and operational efficiency, showcasing strong communication and inventory control expertise. Proven track record in improving customer satisfaction and team collaboration, underpinned by a commitment to reliability and punctuality.
Overview
8
8
years of professional experience
Work History
Hookah Maker
77 Degrees
06.2024 - 12.2024
- Assisted management in implementing new procedures for efficient order-taking and fulfillment processes, improving overall service quality.
- Streamlined operations by organizing supplies and inventory, reducing preparation time for hookah assembly.
- Collaborated with team members to maintain a smooth workflow, ensuring timely delivery of orders to customers.
- Increased repeat business by providing exceptional service and consistently delivering well-prepared hookahs.
Security
Wonder's Bar and Grill
01.2024 - 05.2024
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Customer Service Representative
CVS Pharmacy
07.2023 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Telesales Representative
Victra Wireless
08.2022 - 06.2023
- Followed up with leads to nurture relationships and encourage sales.
- Provided accurate information about products, pricing, and promotions.
- Engaged with customers to understand needs and provide tailored solutions.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
Cryptologic Linguist
United States Air Force, USAF
01.2021 - 08.2021
- Completed rigorous training modules for continuous professional development in language proficiency and technical expertise.
- Maintained high-level security clearance, ensuring the protection of sensitive information at all times.
- Expanded cultural understanding among team members through informative presentations and workshops.
- Conducted thorough linguistic research to enhance knowledge of target languages and cultures within the unit.
Bartender
Threadgills
11.2017 - 08.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Cane Rosso
06.2017 - 11.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Rockport-Fulton High School
Rockport, TX06-2017
Skills
- Strong communication skills
- Reliability and punctuality
- Decision-making
- Sanitation and cleanliness
- Inventory control expertise
- Conflict resolution
- Quality control
- Sales and upselling
- Interpersonal relationship building
- Efficient time management
Timeline
Hookah Maker
77 Degrees
06.2024 - 12.2024
Security
Wonder's Bar and Grill
01.2024 - 05.2024
Customer Service Representative
CVS Pharmacy
07.2023 - 12.2023
Telesales Representative
Victra Wireless
08.2022 - 06.2023
Cryptologic Linguist
United States Air Force, USAF
01.2021 - 08.2021
Bartender
Threadgills
11.2017 - 08.2020
Server
Cane Rosso
06.2017 - 11.2017
High School Diploma -
Rockport-Fulton High School
Similar Profiles
Timéo VICQUENAULTTiméo VICQUENAULT
Pompier volontaire at SDIS 77Pompier volontaire at SDIS 77
Gerald FejarangGerald Fejarang
Commercial Electrician at Potelco - IBEW Local 77 / IBEW Local 46Commercial Electrician at Potelco - IBEW Local 77 / IBEW Local 46
Craig PennoCraig Penno
General Partner at Mill 77 BrewingGeneral Partner at Mill 77 Brewing