I am a dedicated employee who prides myself on my attention to detail and customer service satisfaction. I believe that a job done correctly is a job well done. My experience in HVAC has taught me that I enjoy pattern analysis and the search for anomalies in reporting and feedback.
My law enforcement training and police science degree have emphasized the need for exacting accuracy in detailed reporting, highlighting inconsistencies in statements and data recovered. I have learned that spreadsheets can be utilized to analyze historical trends when inputting past and present data. This analysis helps make projections of future trends, implement safeguards to prevent or deter criminal behavior, and identify patterns that can bring the offending party to light.
My HVAC and public safety experience have also taught me the importance of working within time constraints while maintaining clear and concise communication and safeguarding client information. I have mastered client communication via email and detailed reporting to ensure quality control and satisfaction in completed projects.
Although I am a young professional, I have broad experience in the customer service field. I have had the opportunity to work with people from various ethnic backgrounds. This experience has broadened my horizons and allowed me to see situations through the perspectives of others, making me a well-rounded candidate.
I am looking for a position in auditing and planning, where I believe my passion for pattern analysis and data research can be best utilized. I have an open mind and a strong willingness to learn. If given the opportunity, I am confident I will prove to be a dedicated asset to your organization.
During my tenure in training at the Maryland State Police Academy, the curriculum covered a wide range of subjects, including criminal law, constitutional law, state and local ordinances, criminal investigations, patrol procedures, and report writing. Emphasis was placed on attention to detail in investigations, documentation, and accurately recording details in written reports for judicial review to ensure they can withstand scrutiny.
During the training evolutions at the fire academy we covered multiple topics faced by firefighters. We trained in an intense and accelerated courses of study delving deeply in fire science and spread, hazmat response and protocols, airbourne partials and spread to include rate of travel and distance based on environmental factors and human behavior.