Tyler Dawson
Spokane,WA
Summary
Professional insurance consultant with strong background in sales and client relationship management. Skilled in assessing client needs, creating tailored insurance solutions, and negotiating terms. Proven ability to collaborate effectively within teams, adapt to evolving business requirements, and consistently achieve sales targets. Recognized for excellent communication, problem-solving abilities, and results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Sales Consultant
American Family Insurance
10.2022 - Current
- Educated prospective customers about the benefits of various insurance types during face-to-face consultations or phone conversations for informed decision-making processes.
- Delivered informative presentations at community events and professional gatherings to raise brand awareness and generate leads.
- Boosted client satisfaction by providing expert advice on insurance products and customizing coverage plans to meet their needs.
- Enhanced team performance through regular collaboration, sharing best practices, and providing constructive feedback to colleagues.
- Expanded product knowledge by attending industry conferences, training sessions, and webinars to stay current with market trends.
- Developed lasting relationships with clients by delivering excellent customer service and consistently following up throughout the policy lifecycle.
- Assisted clients in navigating policy options based on their individual needs while adhering to company guidelines.
- Developed strong referral networks within the local community, resulting in increased business opportunities.
Uber Partner
Uber
09.2021 - 12.2022
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Delivery Driver
Amazon
11.2021 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Tutor
TutorSync
03.2017 - 08.2019
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Grocery Clerk
Sprouts Farmer Market
01.2017 - 01.2019
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Crew Member
Chipotle
02.2015 - 08.2016
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Bachelor of Science - Law (In Progress)
University of California, Davis
Davis, CA06-2026
Skills
- Policy writing
- Client consultation
- Time management
- Customer service
- Relationship building
- Presentation skills
- Team collaboration
- Licensed insurance agent
- Insurance sales
- Strong negotiation
- Product knowledge
- Customer retention
- Customer needs assessment
- Risk management
- Cold calling
Certification
- Property and Casualty Insurance License
- Life Insurance License
Timeline
Insurance Sales Consultant
American Family Insurance
10.2022 - Current
Delivery Driver
Amazon
11.2021 - 10.2022
Uber Partner
Uber
09.2021 - 12.2022
Tutor
TutorSync
03.2017 - 08.2019
Grocery Clerk
Sprouts Farmer Market
01.2017 - 01.2019
Crew Member
Chipotle
02.2015 - 08.2016
Bachelor of Science - Law (In Progress)
University of California, Davis
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