Ordained Minister
Tyler Dease
Customer Service
Clover,SC
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address challenges.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Business Manager
Dust-N-Stuff
Clover, SC
05.2017 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to ownership.
- Created the base policies for the company as well as contracts,invoices and estimates.
- Preform duties that are needed to successfully operate the small business.
Guest Experience Agent
Golden Corral Buffet And Grill
Charlotte, NC
05.2018 - 08.2018
- Greeted customers upon arrival, offered assistance, and answered questions to build rapport and gain attention.
- Oversaw fast-paced cashier operations and guests' needs at a busy restaurant.
- Collaborated with team members to handle guest requirements from start to finish.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Created welcoming and comfortable environment for guests.
Cashier
Golden Corral Buffet And Grill
Charlotte, NC
05.2018 - 08.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
Shift Leader
Wendys Resturant
Gastonia, NC
01.2021 - 07.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Preform daily food inventory checks, and nightly deposits.
Certified Crew Trainer
McDonald's Restaurant
Gastonia, NC
08.2021 - Current
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Multi-tasking and Preforming multiple positions at once.
Package Handler
Fed Ex Ground
Charlotte, NC
03.2023 - 06.2023
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, loaded and unloaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
Education
GED -
Tri District Adult Ed
Clover, SC 11.2021 - 11.2021
No Degree -
Clover High School
Clover, SC 08.2017 - 03.2018
Skills
Sanitation and cleaning
Complaint resolution
Till counting
Cash Handling
Opening and closing procedures
Employee training
Safe food handling
Sales expertise
Business planning
Verbal and written communication
Contract Management
Customer Service Skills
Certification
Certified Crew Trainer, McDonald's INC
Interests
Timeline
Package Handler
Fed Ex Ground
03.2023 - 06.2023
Certified Crew Trainer, McDonald's INC
08-2022
Ordained Minister Licensed Since June 22, 2022
06-2022
GED -
Tri District Adult Ed
11.2021 - 11.2021
Certified Crew Trainer
McDonald's Restaurant
08.2021 - Current
Shift Leader
Wendys Resturant
01.2021 - 07.2021
Guest Experience Agent
Golden Corral Buffet And Grill
05.2018 - 08.2018
Cashier
Golden Corral Buffet And Grill
05.2018 - 08.2018
No Degree -
Clover High School
08.2017 - 03.2018
Business Manager
Dust-N-Stuff
05.2017 - Current