Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
OfficeManager

Tyler Dease

Customer Service
Clover,SC

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address challenges.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
2
2
Certifications

Work History

Business Manager

Dust-N-Stuff
Clover, SC
05.2017 - Current
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to ownership.
  • Created the base policies for the company as well as contracts,invoices and estimates.
  • Preform duties that are needed to successfully operate the small business.

Guest Experience Agent

Golden Corral Buffet And Grill
Charlotte, NC
05.2018 - 08.2018
  • Greeted customers upon arrival, offered assistance, and answered questions to build rapport and gain attention.
  • Oversaw fast-paced cashier operations and guests' needs at a busy restaurant.
  • Collaborated with team members to handle guest requirements from start to finish.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Created welcoming and comfortable environment for guests.

Cashier

Golden Corral Buffet And Grill
Charlotte, NC
05.2018 - 08.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.

Shift Leader

Wendys Resturant
Gastonia, NC
01.2021 - 07.2021
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Preform daily food inventory checks, and nightly deposits.

Certified Crew Trainer

McDonald's Restaurant
Gastonia, NC
08.2021 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Multi-tasking and Preforming multiple positions at once.

Package Handler

Fed Ex Ground
Charlotte, NC
03.2023 - 06.2023
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed, loaded and unloaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.

Education

GED -

Tri District Adult Ed
Clover, SC
11.2021 - 11.2021

No Degree -

Clover High School
Clover, SC
08.2017 - 03.2018

Skills

    Sanitation and cleaning

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Certification

Certified Crew Trainer, McDonald's INC

Interests

Ordained Minister

Timeline

Package Handler

Fed Ex Ground
03.2023 - 06.2023

Certified Crew Trainer, McDonald's INC

08-2022

Ordained Minister Licensed Since June 22, 2022

06-2022

GED -

Tri District Adult Ed
11.2021 - 11.2021

Certified Crew Trainer

McDonald's Restaurant
08.2021 - Current

Shift Leader

Wendys Resturant
01.2021 - 07.2021

Guest Experience Agent

Golden Corral Buffet And Grill
05.2018 - 08.2018

Cashier

Golden Corral Buffet And Grill
05.2018 - 08.2018

No Degree -

Clover High School
08.2017 - 03.2018

Business Manager

Dust-N-Stuff
05.2017 - Current

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Tyler DeaseCustomer Service