Erin Lynn Burr
Oneonta,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Motivated CNA/HHA certified, seeking internship in phlebotomy to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Hands on individual, works above & beyond CNA/HHA title.
Assisted LPN's & RN's with any & all tasks required.
Overview
19
19
years of professional experience
Work History
Business Manager
Burr's Body Shop
Oneonta, NY
01.2005 - Current
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Determined customer needs and calculated payment options based on consultative sales process.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Prepared monthly financial statements for review by executive leadership team.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Responded promptly to needs of constituents, soliciting feedback to improve service.
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
- Prepared staff work schedules and assigned team members to specific duties.
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Family owned & operated business.
- Part time basis, full time when needed.
CNA/HHA
James Curry
Oneonta, NY
03.2012 - 05.2014
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Administered medications under supervision of a licensed nurse.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Part time basis, full time when needed.
CNA/HHA
Robynwood
Oneonta, NY
05.2008 - 03.2012
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Administered medications under supervision of a licensed nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
Education
Certified Nurse Assistant Certification - Nursing
Otsego Northern Catskills BOCES
Oneonta, NY06-2007
Skills
- Infection Control
- Specimen Preparation
- Blood Collection
- Venipuncture
- Medical Terminology Knowledge
- Sanitation and Sterilization
- Patient Care
- Specimen Handling
- Medical Records Maintenance
- Health Education
- HIPAA Compliance
Timeline
CNA/HHA
James Curry
03.2012 - 05.2014
CNA/HHA
Robynwood
05.2008 - 03.2012
Business Manager
Burr's Body Shop
01.2005 - Current
Certified Nurse Assistant Certification - Nursing
Otsego Northern Catskills BOCES
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