Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Delucas

Shift Lead
Belleview,florida

Summary

Dynamic Shift Leader with a proven track record at excelling in cash handling and customer service. Recognized for enhancing customer satisfaction through effective problem-solving and team engagement. Adept at training staff and maintaining operational excellence, ensuring a safe and efficient work environment.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Overview

3
3
years of professional experience

Work History

Shift Leader

Zella's Pizza
09.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.


Shift Supervisor

Hardee's Restaurant
02.2023 - 09.2024
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Positive attitude
  • Cash handling
  • Effective team leadership
  • Analytical problem-solving
  • Customer service expertise
  • Adaptable work hours
  • Team engagement

Timeline

Shift Leader

Zella's Pizza
09.2024 - Current

Shift Supervisor

Hardee's Restaurant
02.2023 - 09.2024

Penn Foster Career School
Tyler DelucasShift Lead