Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Tyler Durnell

Geneseo,IL

Summary

Organized professional with superior work ethic, strong communicator and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Overview

4
4
years of professional experience

Work History

Store Clerk

Fareway Grocery
Geneseo, IL
08.2020 - Current
  • Stocked shelves with incoming shipments of products from vendors or suppliers.
  • Restocked shelves with inventory as needed.
  • Created displays to promote special offers or seasonal products.
  • Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
  • Replenished supplies, such as paper towels, toilet paper, and napkins, as needed throughout the day.
  • Organized store shelves according to product type and size.
  • Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
  • Verified that all pricing was accurate before putting items out for sale.
  • Kept work area clean and organized at all times.
  • Checked expiration dates on food items regularly to ensure quality control standards were met.
  • Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Interacted with many customers daily.
  • Answered phone calls to assist customers with questions and orders.
  • Offered customers carry-out service at completion of transaction.

Delivery Driver

Happy Joes
Geneseo, IL
05.2020 - 08.2020
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Handled merchandise in accordance with product handling standards.
  • Notified customers of delays to decrease calls to support.
  • Navigated routes with relevant map programs and GPS systems.
  • Transported and safely delivered items to prevent damage or loss.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Presented order bills and collected payments for deliveries.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.

Education

Bachelor of Science - Zoology

University of Wisconsin - Platteville
Platteville, WI
05-2025

High School Diploma -

Geneseo High School
Geneseo, IL
05-2021

Skills

  • Stock replenishment
  • Customer Service
  • Pallet Jack Operation
  • Product identification
  • Storage Organization
  • Store maintenance
  • Loss prevention strategies
  • Merchandise Restocking

Affiliations

  • Part of the Animal House at UW-Platteville, where I care for different species of animals by performing daily needs such as replenishing food and water, regulating temperature and humidity, and keeping accurate records of each day.
  • Part of the Bowling Club at UW-Platteville, where I compete in multiple official tournaments of the GLBC.

Timeline

Store Clerk

Fareway Grocery
08.2020 - Current

Delivery Driver

Happy Joes
05.2020 - 08.2020

Bachelor of Science - Zoology

University of Wisconsin - Platteville

High School Diploma -

Geneseo High School

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Tyler Durnell