Tyler Eddy
Lake Stevens
Summary
Dynamic customer service professional with a proven track record at Scottsdale National Golf Club, excelling in member account management and effective communication. Recognized for enhancing member experiences through exceptional support and attention to detail, while consistently achieving high satisfaction levels. Adept at multitasking and resolving conflicts to foster a positive environment.
Overview
6
6
years of professional experience
Work History
Server
Black Bull Golf Club
Bozeman, MT
09.2025 - 05.2026
- Delivered high-level dining service to members and guests in an upscale, fast-paced environment
- Maintained professionalism and discretion while serving high-profile clientele
- Managed multiple tables efficiently while ensuring accuracy and timely service
- Collaborated with kitchen and bar staff to ensure smooth operations and guest satisfaction
- Assisted with setup and breakdown of dining areas for events, banquets, and private functions
Pro Shop Associate
Cottonwood Hills Golf Course
Bozeman, MT
04.2024 - 10.2025
- I greeted guests and checked them in for their reservations
- I was required to oversee the outside service staff and ensure that all golfers had an enjoyable experience
- I coordinated activities and managed junior golf camps for participants aged 4-16.
- Assisted customers with product selection and provided expert advice on golf equipment.
Member Services Associate
Scottsdale National Golf Club LLC
Scottsdale, AZ
01.2025 - 07.2025
- Managed golf tee time scheduling, dining reservations, and villa bookings for members and guests.
- Coordinated travel arrangements and itineraries for members and accompanying guests.
- Assisted members with personalized requests while providing high-quality customer service.
- Served as a primary point of contact for club members, assisting with questions, reservations, and day-to-day service needs.
Bowling Instructor
Montana State University
Bozeman, MT
08.2024 - 12.2024
- I taught three bowling classes through Montana State University
- I was required to take attendance and keep track of my students' progression in the sport of bowling
- Prepared instruction through lesson plans to address students' goals and objectives.
Car Care Specialist
OTTO Car Club
Scottsdale, AZ
01.2023 - 08.2023
- Worked in a highly private and professional automotive environment serving high-profile clients.
- Managed collections of specialty vehicles, including classic cars and modern performance vehicles.
- Monitored vehicle maintenance schedules and ensured each vehicle was properly maintained and detailed.
- Transported and delivered vehicles to owners while handling each vehicle with professionalism and care.
Customer Service
Bellair Golf Park
Phoenix, AZ
12.2021 - 03.2022
- I was one of the first employees brought on to the remodeled Bellair Golf Park
- I split time working inside the pro shop and outside service
- My job was to display excellent customer service and aid customers with any help they might have
- I worked the cash register and stocked items in the pro shop in order to keep it looking professional
Outside Service
Quintero Golf Club
Phoenix, AZ
01.2021 - 07.2021
- Greeted customers and assisted them with their golf bags, and other equipment.
- Responded to any customer requests while they were on the property.
- Worked closely with staff members in order to maintain efficient workflow.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Server
Coal Mine Kitchen
Denver, CO
12.2019 - 12.2020
- Trained new servers on menu items, service standards, and operational procedures to ensure consistent quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Business Management
Montana State University
Bozeman, MT05-2026
Skills
- Member correspondence
- Transaction processing
- Payment processing
- Inbound call management
- Analysis skills
- Organizational skills
- Multitasking Abilities
- Effective communication
- Customer service
- Conflict resolution
- Member account management
- Attention to detail
Timeline
Server
Black Bull Golf Club
09.2025 - 05.2026
Member Services Associate
Scottsdale National Golf Club LLC
01.2025 - 07.2025
Bowling Instructor
Montana State University
08.2024 - 12.2024
Pro Shop Associate
Cottonwood Hills Golf Course
04.2024 - 10.2025
Car Care Specialist
OTTO Car Club
01.2023 - 08.2023
Customer Service
Bellair Golf Park
12.2021 - 03.2022
Outside Service
Quintero Golf Club
01.2021 - 07.2021
Server
Coal Mine Kitchen
12.2019 - 12.2020
Bachelor of Science - Business Management
Montana State University