Tyler Fagan
San Francisco
Summary
Professional Residential Support Specialist with solid background in providing compassionate care and guidance to individuals in residential settings. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in meeting changing needs. Skilled in crisis intervention, personalized care planning, and fostering inclusive, supportive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Relief Counselor
Progress Foundation
08.2025 - Current
- Provided crisis intervention and support to residents in various situations.
- Supported case management efforts by maintaining accurate records and providing timely documentation of resident progress.
- Collaborated with multidisciplinary teams to enhance treatment strategies and outcomes.
- Monitored resident behavior, documenting observations to inform care decisions.
- Advocated for residents' needs within community resources and service networks.
Client Safety Navigator
Health Right 360
10.2024 - 06.2025
- Coordinated client outreach efforts to enhance engagement and improve service utilization.
- Developed comprehensive care plans tailored to individual client needs, ensuring holistic support.
- Facilitated communication between clients and healthcare providers to streamline access to services.
- Led initiatives to educate clients on available health resources, boosting awareness and accessibility.
Bartender
Dive Bar
Sacramento, CA
03.2024 - 09.2024
- Responsible for prompt and excellent service to bar guests, anticipating the needs of guests, and preparing cocktails up to company standards.
- Responsible for creating a new seasonal cocktail menu as well as beer and wine selection.
- Maintain a clean and sanitized bar area for everyone to be able to enjoy.
- Ensure guest satisfaction, and give recommendations from my beverage knowledge.
Behavior Technician
Kadiant LLC
Sacramento, CA
06.2023 - 07.2024
- Implemented individualized behavior intervention plans to enhance client skill development.
- Collaborated with multidisciplinary teams to ensure consistent application of therapeutic techniques.
- Monitored and documented client progress, adjusting strategies based on behavioral data analysis.
- Trained and mentored new technicians on behavioral protocols and best practices for client engagement.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Counselor
A Better Path Treatment Programs
Lincoln, CA
02.2023 - 04.2024
- Facilitated individual and group counseling sessions to promote recovery and personal growth.
- Developed personalized treatment plans in collaboration with clients and interdisciplinary teams.
- Conducted assessments to identify client needs and recommend appropriate interventions.
- Implemented evidence-based therapeutic techniques to enhance client engagement and motivation.
Bartender
Bella Adventure
Sacramento, CA
04.2021 - 04.2023
- Creating a diverse cocktail menu for a variety of customer events.
- Ensuring excellent guest’s experience with great customer service.
- Maintaining a clean and welcoming environment for teammates and guests.
Bar Manager/Bartender
Pete's Restaurant and Brew house
Roseville, CA
05.2017 - 02.2023
- Bar manager after two years of employment. I was responsible for all of my employees, assigning work and making schedules. Planning out the business model and handling labor costs.
- In charge of scheduling employees, back and front of house staff.
- Managing keeping our labor costs low and our profit above margin.
- Communicated with my staff our needs as a business and maintained a positive work environment.
- Recognized as a leader in managing challenging customers.
Lead bartender and server
Bar 101
Roseville, CA
04.2018 - 04.2022
- For an award winning Bar and Grill. Responsible for multiple tasks including but not limited to:
- Responsible for opening, closing and bank drops.
- Oversight of servers, bussers, and cooks.
- Performed award winning customer service.
- Supervised daily bar operations, ensuring efficient workflow and high-quality service delivery.
Education
Bachelor of Arts -
Sacramento State University
Sacramento, CA05-2016
Skills
- Bartending
- Catering
- Time management
- Customer service
- Hospitality
- Mental health support
- Multicultural competence
- Safety planning
Certification
- ServSafe Alcohol Certification
- TIPS
Timeline
Residential Relief Counselor
Progress Foundation
08.2025 - Current
Client Safety Navigator
Health Right 360
10.2024 - 06.2025
Bartender
Dive Bar
03.2024 - 09.2024
Behavior Technician
Kadiant LLC
06.2023 - 07.2024
Counselor
A Better Path Treatment Programs
02.2023 - 04.2024
Bartender
Bella Adventure
04.2021 - 04.2023
Lead bartender and server
Bar 101
04.2018 - 04.2022
Bar Manager/Bartender
Pete's Restaurant and Brew house
05.2017 - 02.2023
Bachelor of Arts -
Sacramento State University