Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Farley

Muscle Shoals

Summary

Compassionate and proactive healthcare professional with a diverse background in patient care and technical support. Known for excellent communication and analytical problem-solving skills, ready to enhance patient experiences and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

North Alabama Medical Center
Florence
07.2021 - 12.2023
  • Basic Patient Care (Ex: ADLs, Mobility, Feedings, Vital Signs, Patient Monitoring).
  • Comfort & Safety (Ex: Change linens, clean & safe environment, ROMs, Q2 turns).
  • Documentation & Communication (Ex: Provided accurate I&Os, safety measures, following strict care plans as developed by RNs & LPNs).
  • Medical Support Tasks (Ex: Collecting specimens, catheter care, assisted with NG tube placement by providing ice chips or holding basin under supervision of primary nurse, drawing labs).
  • Emotional & Social Support (Ex: Offering companionship & emotional support, providing therapeutic communication techniques, end- of-life comfort care alongside nursing staff).

Information Technology Specialist

Samford University
Birmingham
02.2020 - 04.2021
  • Troubleshooting & Problem-Solving (Ex: Diagnosing technical issues with networks, equipment issues, and Epson projection).
  • Technical Support Across Platforms (Ex: Familiarity with Windows/MacOS, peripheral devices, and network infrastructure).
  • Operational Knowledge of LAN, WAN, Network Routing/Switches (Ex: Working with common networking hardware).
  • Strong Communication & Customer Service Skills (Ex: Essential for delivering tech support effectively to non- technical users).
  • Familiarity of Educational & Administrative Applications (Ex: Office365,OneDrive, Microsoft Teams, Lab Software, Classroom AV Systems).

Help Desk Analyst

Regions Operational Center
Birmingham
08.2014 - 12.2017
  • Technical Proficiency (Ex: Strong troubleshooting and problem solving abilities as well as excellent execution with Windows OS, Microsoft Office/O365, Web Browsing, Active Directory, TCP/IP, and LAN/WAN).
  • Communication (Ex: Excellent verbal and written skills, capable of explaining technical solutions to non- technical users).
  • Customer Service (Ex: A strong customer-service orientation and ability to multitask, stay organized, and operate under high pressure and with limited supervision).

Education

Some College (No Degree) - Registered Nursing

Northwest-Shoals Community College
Phil Campbell, AL
05-2026

High School Diploma -

Cross Creek High School
Augusta, GA
05-2013

Skills

  • Excellent Communication Skills
  • Analytical Problem Solving Skills
  • Time Management
  • Collaborative Team Player
  • Microsoft Applications
  • Highly Adaptable

Certification

  • Eligible for NCLEX-PN as of August 6, 2025
  • Pinned LPN as of August 11, 2025

Timeline

Certified Nursing Assistant

North Alabama Medical Center
07.2021 - 12.2023

Information Technology Specialist

Samford University
02.2020 - 04.2021

Help Desk Analyst

Regions Operational Center
08.2014 - 12.2017

Some College (No Degree) - Registered Nursing

Northwest-Shoals Community College

High School Diploma -

Cross Creek High School

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