Tyler Fenley
Sherman
Summary
Results-driven professional with a background in retail and hospitality. Skilled in customer assistance, team collaboration, and time management. Aiming to leverage these strengths to improve customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier/In-Store Shopper/ Customer Service Representative
Sam's Club
Sherman, TX
04.2024 - 02.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances throughout shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Hostess/Table Busser
Red Lobster
Sherman, TX
01.2022 - 08.2022
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed waitlist effectively, optimizing seating arrangements during peak hours.
- Collaborated with servers to communicate guest needs and enhance service efficiency.
- Maintained cleanliness of entrance and dining areas, promoting a welcoming atmosphere.
- Monitored dining area for additional seating needs, facilitating smooth operations.
Education
Nursing
Grayson College
Denison, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
Timeline
Cashier/In-Store Shopper/ Customer Service Representative
Sam's Club
04.2024 - 02.2025
Hostess/Table Busser
Red Lobster
01.2022 - 08.2022
Nursing
Grayson College