Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Fisher

Ashburn,VA

Summary

Data Center Technician with expertise in fiber optic installation and network troubleshooting. Proven ability to enhance customer satisfaction through effective project management and problem-solving skills. Adept at configuring equipment and maintaining high standards in colocation spaces, ensuring seamless operations and optimal performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Technician IV

Equinix
Ashburn, USA
08.2019 - 05.2024
  • Support customers with onsite projects
  • Troubleshoot various issues including equipment maintenances, hardware, fiber optic transmitters, cabling, and cable management
  • Set up customers spaces - cage mesh, demarcation points, overhead structures - copper and fiber, server racks, equipment, cabling, terminating and testing all installed cables
  • Assist Customer with PDU power management
  • Manage customer work tickets for both immediate and non-pressing needs
  • Clean and maintain customer colocation spaces
  • Escort customers to their colocation spaces
  • Log and track customer inbound and outbound packages
  • Assist with remote console access to customer equipment
  • Change or update IPV4/ IPV6 and passwords for newly installed and existing equipment

Technician/Lead

Building Infrastructure Group, INC
Chantilly, USA
01.2015 - 01.2019
  • Supervised and led jobs cabling both unfinished and finished office spaces
  • Built out telecom closets as well as terminating and testing all installed cabling
  • Worked in data centers building out customer spaces, installing overhead structures, cabinets, equipment, and cabling
  • Expertly trained in installing both multimode and single mode fiber
  • Used a wide variety of telecommunications products and able to terminate various fiber and copper connecters

Education

Advanced Diploma -

Herndon High School
Herndon, VA
06.2013

Skills

  • Fiber optic installation and splicing
  • CAT6 and coaxial terminations
  • Network troubleshooting and maintenance
  • Fiber optic & network circuit testing
  • Time management and problem solving
  • Equipment installation and configuration
  • Customer satisfaction
  • Microsoft Office proficiency

Certification

FOA CFOT Certification

Timeline

Technician IV

Equinix
08.2019 - 05.2024

Technician/Lead

Building Infrastructure Group, INC
01.2015 - 01.2019

Advanced Diploma -

Herndon High School

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