Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Frederick

Sanger,CA

Summary

IT Specialist with 3 years of experience, proficient in enhancing network security protocols and automating tasks to boost efficiency at GUSS Automation. Skilled in streamlining processes such as computer imaging and providing exceptional customer support, ensuring high system availability and user satisfaction.

Overview

3
3
years of professional experience

Work History

IT Specialist

GUSS Automation
10.2021 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Designed and executed network security protocols at GUSS Automation
  • Automated routine tasks using PowerShell, CMD, and BASH, increasing efficiency
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Walked individuals through basic troubleshooting tasks.
  • Streamlined computer imaging and cloning, reducing time by 66%
  • Performed regular server maintenance, ensuring system availability
  • Provided helpdesk support and customer service, improving user experience

Education

Associate of Arts - Graphic Design

Reedley College
Reedley, CA
06.2021

Certificate of Completion - Information Technology

San Joaquin Valley College
Visalia, CA
12.2020

Skills

  • IT Troubleshooting
  • IT Documentation
  • Information Security
  • Troubleshooting
  • Software Implementation
  • System Upgrades
  • Network Administration
  • Project Implementation

Timeline

IT Specialist

GUSS Automation
10.2021 - Current

Associate of Arts - Graphic Design

Reedley College

Certificate of Completion - Information Technology

San Joaquin Valley College
Tyler Frederick