TYLER GADDY
Atlanta,GA
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Signal Support Specialist/IT Support Specialist
United States Armed Forces
Fort Leonard Wood, MO
08.2019 - 12.2022
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and signal issues.
- Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
Manager
Long John Silvers
08.2020 - 12.2022
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Education
Associates - Computer Science
Columbia College
Saint RobertSkills
- Local Area Network (LAN)
- Web Applications
- Network Status Monitoring
- Battlefield Signal Support Systems
- Hardware Improvements
- Task Prioritization
- Diagnostic Tools
- Computer User Assistance
- Hardware and Software Monitoring
Certification
Secret clearance
Timeline
Manager
Long John Silvers
08.2020 - 12.2022
Signal Support Specialist/IT Support Specialist
United States Armed Forces
08.2019 - 12.2022
Associates - Computer Science
Columbia College
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