Tyler Graham
Chandler,OK
Summary
Dedicated sales and service technician with extensive experience in diagnosing and repairing garage door systems. Known for strong negotiation techniques and industry awareness, effectively balancing multiple projects to ensure client satisfaction and timely completion.
Experienced with front office management, delivering seamless guest experiences and optimizing operational workflows. Utilizes strategic planning and team coordination to enhance service quality. Track record of effective problem-solving and fostering positive guest relationships.
Overview
6
6
years of professional experience
Work History
Assistant Front Office Manager
Trotter Overhead Doors /
Edmond, OK
08.2025 - Current
- Diagnosed and repaired garage door systems, ensuring optimal functionality and safety.
- Installed various garage door types, including sectional, roller, and tilt doors.
- Trained junior technicians on installation techniques and safety protocols.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Implemented time management strategies to effectively balance multiple projects simultaneously, ensuring timely completion and client satisfaction.
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
- Developed strong relationships with local vendors to ensure timely delivery of high-quality materials at competitive prices.
- Conducted initial consultations with potential clients to assess their specific needs before recommending appropriate products or services.
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and calendar organization for executives, ensuring timely appointments and meetings.
- Assisted in onboarding new employees, providing training on office procedures and software tools.
Maintenance and Construction Electrician
7-11 Convenience Store
Oklahoma City, OK
04.2022 - 07.2025
- Installed, maintained, and repaired electrical systems in residential and commercial properties.
- Diagnosed electrical issues using advanced testing equipment and tools.
- Collaborated with construction teams to ensure timely project completion and compliance with safety standards.
- Conducted routine inspections of electrical systems to identify potential hazards and implement corrective measures.
HVAC Technician
Hobby Lobby Corporate Office
Oklahoma City, OK
01.2020 - 04.2022
- Conducted routine maintenance on HVAC systems to ensure optimal performance and efficiency.
- Diagnosed and repaired heating, cooling, and ventilation issues independently.
- Assisted in installation of new HVAC units, adhering to safety protocols and manufacturer guidelines.
- Collaborated with team members to troubleshoot complex HVAC problems effectively.
- Enhanced service delivery by maintaining accurate records of repairs and maintenance activities.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Education
High School Diploma -
Newcastle High School
Newcastle, OK05-2018
Skills
- Goal-oriented mindset
- Negotiation techniques
- Industry awareness
- Service
- Track alignment
- Hand tool proficiency
- Emergency repairs
- Garage door repair
- Opener installation
- Garage door installation
- Door opener troubleshooting
- Roller replacement
- Safety sensor alignment
- Spring replacement
- Weather stripping installation
- Cable replacement
- Customer service
- Front desk operations
- Staff training and development
- Employee supervision
- Data inputting
- Scheduling
- Inventory oversight
- Guest check-in and out procedures
- Exceptional communication
- Relationship building
- Commercial door service
- Preventative maintenance
- Residential door service
- Torsion spring adjustment
Timeline
Assistant Front Office Manager
Trotter Overhead Doors /
08.2025 - Current
Maintenance and Construction Electrician
7-11 Convenience Store
04.2022 - 07.2025
HVAC Technician
Hobby Lobby Corporate Office
01.2020 - 04.2022
High School Diploma -
Newcastle High School