Tyler Gray
Kansas City,MO
Summary
Knowledgeable worker driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Car Porter
Gladstone Dodge
06.2023 - Current
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Improved dealership appearance by maintaining clean and organized car displays.
- Ensured timely vehicle deliveries for customers with prompt and accurate transportation services.
- Assisted sales team in meeting sales goals by promptly preparing vehicles for test drives and final delivery.
- Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
- Increased efficiency of service department by shuttling vehicles between service bays and parking lots.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Contributed to positive customer experiences by providing friendly assistance with directions and other inquiries.
- Minimized potential damage risks during transportations by following best practices in maneuvering tight spaces.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Picked up vehicles from and delivered vehicles to customers as directed by management.
Outdoor Pool Manager
Gladstone Community Center
06.2019 - Current
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Fostered teamwork among staff members through open communication channels and collaborative problem-solving approaches.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily.
- Cultivated strong relationships with customers to build loyalty and repeat business.
Furniture Mover
King's Appliance
03.2023 - 05.2024
- Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
- Streamlined the moving process by effectively disassembling and reassembling large furniture pieces.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
- Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Assisted clients with last-minute packing needs, demonstrating adaptability and a strong work ethic in high-pressure situations.
- Managed inventory of moving supplies, regularly restocking materials as needed to ensure optimal preparedness for jobs.
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Safely install appliances for customers so they do not have to touch the appliance until it is ready to be used.
Education
High School Diploma -
Oak Park High School
Kansas City, MO05.2022
Skills
- Basic Car Mechanics
- Heavy Lifting
- Punctuality
- Customer Service
- Problem-Solving
- Chemical Handling
- Vehicle Handling
- Adaptability and Flexibility
- Work Delegation
- Lifeguard training
- Conflict Resolution
- Risk Management
Accomplishments
Through my time at Truman State I
Certification
- CPR and first aid certified
- Lifeguard instructor certified
Timeline
Car Porter
Gladstone Dodge
06.2023 - Current
Furniture Mover
King's Appliance
03.2023 - 05.2024
Outdoor Pool Manager
Gladstone Community Center
06.2019 - Current
High School Diploma -
Oak Park High School
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