Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tyler Gruttadauria

Dacula,GA

Summary

Service-focused person with high degrees of success in customer satisfaction. Maintains high knowledge of vehicles out of passion and work necessity. Highly skilled driver with a record of no vehicle accidents, and successful at driving in tight, high-traffic areas. Experienced in adapting to high-stress work environments and a commitment to customer and guest satisfaction.

Overview

7
7
years of post-secondary education
6
6
years of professional experience

Work History

Valet Attendant

LAZ Parking
Atlanta, GA
06.2018 - 08.2021
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Helped guests unload and load luggage.
  • Maintained cleanliness of work sites, parking spaces and guest services stations.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Maintained further customer service positivity through varied vehicle knowledge and discussion.
  • Issued and collected claim tickets and processed valet parking fees.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assisted over 350 individual customers in single work days

Esports Coach

Ominous Esports
Atlanta, GA
05.2018 - Current
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Communicated to players in leadership role for maximum understanding of concepts and expectations.
  • Led team to several top 3 finishes in various third-party leagues.

Education

No Degree -

Georgia State University
Atlanta, GA
08.2018 - Current

High School Diploma -

Archer High School
Lawrenceville, GA
08.2014 - 05.2018

Skills

    POS system operations

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Interests

Cars

Video Games

Computers and Technology

Timeline

No Degree -

Georgia State University
08.2018 - Current

Valet Attendant

LAZ Parking
06.2018 - 08.2021

Esports Coach

Ominous Esports
05.2018 - Current

High School Diploma -

Archer High School
08.2014 - 05.2018

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Tyler Gruttadauria