Cars
Tyler Gruttadauria
Dacula,GA
Summary
Service-focused person with high degrees of success in customer satisfaction. Maintains high knowledge of vehicles out of passion and work necessity. Highly skilled driver with a record of no vehicle accidents, and successful at driving in tight, high-traffic areas. Experienced in adapting to high-stress work environments and a commitment to customer and guest satisfaction.
Overview
7
7
years of post-secondary education
6
6
years of professional experience
Work History
Valet Attendant
LAZ Parking
Atlanta, GA
06.2018 - 08.2021
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Maintained further customer service positivity through varied vehicle knowledge and discussion.
- Issued and collected claim tickets and processed valet parking fees.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted over 350 individual customers in single work days
Esports Coach
Ominous Esports
Atlanta, GA
05.2018 - Current
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Communicated to players in leadership role for maximum understanding of concepts and expectations.
- Led team to several top 3 finishes in various third-party leagues.
Education
No Degree -
Georgia State University
Atlanta, GA 08.2018 - Current
High School Diploma -
Archer High School
Lawrenceville, GA 08.2014 - 05.2018
Skills
POS system operations
Guest flow management
Transportation accomodations
Adaptability
Vehicle parking and retrieval
Computer proficiency
Customer service
CSS
Information Systems
Technical troubleshooting
Interests
Video Games
Computers and Technology
Timeline
No Degree -
Georgia State University
08.2018 - Current
Valet Attendant
LAZ Parking
06.2018 - 08.2021
Esports Coach
Ominous Esports
05.2018 - Current
High School Diploma -
Archer High School
08.2014 - 05.2018