Tyler Guzman
Hoffman Estates,IL
Summary
Highly adaptable Mechanic consistently guarantees customers short turnaround times for auto repairs. Focused on quality and customer satisfaction. Detailed understanding of safety mandates and regulations to maintain safe work environment. Versatile Mechanic with advanced knowledge of small engines. Well-educated in automotive repair and restoration and system calibration. Hardworking and fair individual dedicated to delivering high quality work and outstanding customer service.
Overview
1
1
year of professional experience
Work History
Cook
Buffalo Wild Wings, HOH
Hoffman Estates, IL
05.2024 - Current
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Inspected kitchens for sanitary conditions before the start of each shift.
Cashier
Buffalo Wild Wings
Hoffman Estates, IL
03.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Crew Member
Hamra Enterprises
Hoffman Estates, IL
03.2023 - 03.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Hoffman Estates Highschool
1100 W Higgins Rd Hoffman Estates, IL, 6016905-2024
Skills
- Menu Memorization
- Food Preparation
- Customer Service
- Drive-Thru Operations
- Beverage Preparation
- Customer Engagement
- Safe Food Handling
- Order Management
- Team Contributions
- Creativity and Innovation
- Sales expertise
- Workplace Efficiency
Accomplishments
- Toolbox Scholarship
- Rotary Scholarship
Languages
English
Native/ Bilingual
Timeline
Cook
Buffalo Wild Wings, HOH
05.2024 - Current
Cashier
Buffalo Wild Wings
03.2024 - Current
Crew Member
Hamra Enterprises
03.2023 - 03.2024
High School Diploma -
Hoffman Estates Highschool
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