Tyler Hanson
West Palm Beach
Summary
Versatile team member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more, and to advance professionally.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CDL Driver
Hanson Bros Tree Service
08.2022 - Current
- Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
- Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
- Operated with safety and skill to avoid accidents and delays.
- Boosted overall team performance by actively participating in problem-solving sessions and offering innovative solutions to improve company operations.
- Increased overall fleet efficiency with thorough pre-trip inspections and prompt reporting of any mechanical issues.
- Inspected vehicle before and after every trip and conducted minor repairs.
Sr. Account Manager
ALPS Inc.
11.2021 - 07.2022
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
- Sold new products and services and developed new accounts to maximize revenue potential.
Customer Care Representative
Sanctuary Medicinals
08.2020 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Utilized CRM systems to accurately track customer interactions and update account information.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
Team Member
Tractor Supply Company
10.2019 - Current
- Upheld high standards of productivity and quality in all areas of operations.
- Worked hard to learn all required tasks quickly and maximize performance.
- Built and maintained effective working relationships with peers and upper management.
- Cleaned work areas following each shift by removing debris and trash and sweeping up any excess feed
- Picked up and moved boxes weighing 50+ pounds.
- Corrected issues in timely manner to maintain productivity goals.
Sales Associate
Grieco Chevrolet Of Delray Beach
07.2019 - 10.2019
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Negotiated and closed deals with minimal oversight.
- Assisted customers by finding needed luxury items and checking inventory for items at other locations.
- Sold various products by explaining unique features and educating customers on proper application.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
Deli Associate
Jannus Market
11.2018 - 05.2019
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Followed recipes and customer request details to prepare high-quality, delicious meals.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Cross-trained in deli and cashier positions to support team and help meet all customer needs.
Server
Mario Bros Gourment Pasta
03.2017 - 08.2018
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Prepared salads and appetizers to back up kitchen staff.
- Promoted desserts, appetizers and specialty drinks.
Education
High School Diploma -
Seminole Ridge Community High School
Loxahatchee, FLSkills
- Continuous development
- Money handling
- Flexible schedule
- Superior organization skills
- Strong communication skills
- Proficient in MS Office
- Adaptive team player
- Dependable and reliable
- Business development
- Customer relations
- Customer service
Certification
- Microsoft Word, Excel and Powerpoint
- Adobe Photoshop, and Illustrator
- MPI Certified Sales Professional
Education and Training
other
Timeline
CDL Driver
Hanson Bros Tree Service
08.2022 - Current
Sr. Account Manager
ALPS Inc.
11.2021 - 07.2022
Customer Care Representative
Sanctuary Medicinals
08.2020 - 11.2021
Team Member
Tractor Supply Company
10.2019 - Current
Sales Associate
Grieco Chevrolet Of Delray Beach
07.2019 - 10.2019
Deli Associate
Jannus Market
11.2018 - 05.2019
Server
Mario Bros Gourment Pasta
03.2017 - 08.2018
High School Diploma -
Seminole Ridge Community High School
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