Tyler Hargis
Wichita Falls,Texas
Summary
Seasoned leader with a track record of driving operational efficiency and fostering customer satisfaction. Skilled in crew supervision and problem-solving, I excel in creating environments focused on continuous improvement and adaptability. Demonstrated success in enhancing team productivity and achieving significant improvements in service delivery.
Overview
17
17
years of professional experience
Work History
EVS Lead
Apache Lone Star Casino
04.2024 - Current
- Conducted one-on-one meetings with direct reports and solicited feedback from employees.
- Conducted performance evaluations for team members, identifying areas for improvement and recognizing achievements.
- Mentored new team members, providing guidance on cleaning techniques and safety protocols.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Travel Driver
SpeedX Logistics
12.2022 - 02.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Delivery Driver
Croix Xpress
10.2021 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Correctional Officer 4
Texas Department Of Criminal Justice
11.2019 - 10.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Delivery Driver
Baldbear Investments
08.2018 - 11.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Food Court General Manager
AAFES Exchange
01.2014 - 08.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Assistant Restaurant General Manager
Flying J Travel Center
03.2013 - 01.2014
- Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Completed inventory purchases and oversaw shipment processing.
General Manager
Sonic Drive-in
05.2010 - 03.2013
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Restaurant Trainer
Sonic Drive-In
02.2007 - 05.2010
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Diploma - High School
Memphis High School
Memphis, TX06.2010
Skills
- Operational Efficiency
- Technical knowledge
- Environmental awareness
- Scheduling Coordination
- Customer Service
- Problem-Solving
- Responsible and Dependable
- Policy and Procedure Enforcement
- Inventory Management
- Crew Supervision
- Attention to Detail
- Self Motivation
- Adaptability
- Continuous Improvement
Timeline
EVS Lead
Apache Lone Star Casino
04.2024 - Current
Travel Driver
SpeedX Logistics
12.2022 - 02.2024
Delivery Driver
Croix Xpress
10.2021 - 10.2022
Correctional Officer 4
Texas Department Of Criminal Justice
11.2019 - 10.2021
Delivery Driver
Baldbear Investments
08.2018 - 11.2019
Food Court General Manager
AAFES Exchange
01.2014 - 08.2019
Assistant Restaurant General Manager
Flying J Travel Center
03.2013 - 01.2014
General Manager
Sonic Drive-in
05.2010 - 03.2013
Restaurant Trainer
Sonic Drive-In
02.2007 - 05.2010
Diploma - High School
Memphis High School