Tyler Harris
Bremerton,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Trustworthy and dedicated Assistant manger with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
8
8
years of professional experience
Work History
Traffic Coordinator
WSDOT
03.2021 - Current
- Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Controlled drivers' speed, movement and routes with hand signals and signs.
- Put out barrels and cones to prevent driver access to specific roads or areas.
- Installed warning flags and used hand signals to catch drivers' attention about hazards.
- Attended to needs and safety of pedestrians by stopping traffic at crossing locations.
- Identified unsafe drivers and documented vehicle information for authorities.
- Educated pedestrians about crossing rules and road safety.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Ticket Seller
WSDOT
03.2021 - Current
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Sold, printed and issued tickets to guests.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Assistant Manager
McDonald's Restaurant
02.2016 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
Education
High School Diploma -
Bremerton High School
Bremerton, WA06.2012
Skills
- Cost Control
- Scheduling Proficiency
- Quality Control
- Inventory Counts
- Inventory Monitoring and Management
- Problem-Solving
- Handheld Scanners
Timeline
Traffic Coordinator
WSDOT
03.2021 - Current
Ticket Seller
WSDOT
03.2021 - Current
Assistant Manager
McDonald's Restaurant
02.2016 - 03.2021
High School Diploma -
Bremerton High School
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